Innovation Member Experience New York City Project 
Association Success
OCTOBER 1, 2018
However, 3 years into this role, my military spouse received orders to move to New York City, where I found it challenging to find an IT role without possessing a Bachelor’s Degree. In IT, I have multiple sets of customers including the members, the governing board, the volunteers, staff and partners.
Association Adviser
MARCH 19, 2013
As technology becomes more pervasive, don’t forget the personal side of the member experience. If you look back at our most popular reader polls of the past three years it’s interesting to see how your peers’ concerns have shifted from strategy (2010) to communication and innovation (2011) to tools and technology (2012).
Reid All About it
MAY 12, 2017
Presenter: Whitney Johnson, expert on disruptive innovation and personal disruption. 50% of technology projects fail—the technology moves forward, but the organization does not. Most technology projects have non-technological goals: raise more money, serve more program participants, or become more efficient. More info/register.
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