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Strategic Communications Power Membership Value at the American Public Power Association

Association Adviser

We conducted a national survey of about 1,600 randomly selected end-use customers that our members serve to determine what they knew or didn’t know — and wanted to know — about their electric utility. Our outreach could be driven by advocacy priorities, by what’s going on in Congress, or by new action on the regulatory front.

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Association Brain Food: 9.30.22

Reid All About it

PropFuel describes why and how this innovative approach to communicating and engaging with members and customers is so successful. I still remember the moment years ago while reading Carol Dweck’s book, Mindset: The New Psychology of Success , when I realized with horror, I had a fixed, not growth, mindset. Newsletter engagement.