Higher Logic

FEBRUARY 4, 2020

Naylor’s 2019 Association Communications Benchmarking report is full of so many insightful nuggets that it’s worth reading the full assessment, but here we’ll cover 10 stats from the report : #1. “For 1 communication challenge for associations—more than two-thirds of respondents (70%) cited it as a “significant” challenge in 2019.”.

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Reid All About it

JANUARY 11, 2019

I also like perusing posts on 2019 trends. WBT Systems shares five trends and opportunities they see for association e-learning in 2019. TechSoup Tour: How to Access Donations, Discounts, and Resources. Learn how to tackle some common challenges unique to component-based associations with examples from the CRP community.

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Association Adviser

APRIL 2, 2019

The 2019 Association Communications Benchmarking Survey is your way to provide this type of help. A few benefits of association professionals like you taking the survey include: Early access to customizable reports (July 2019). Seeing how your responses compare to your peers in similarly situated associations. You’re welcome!

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Reid All About it

JUNE 21, 2019

Mon 6/24 at 2 p.m.* – 3 New Strategies to Boost Your Member Onboarding, Engagement, and Retention. Hear insights from over 400 member interviews that will help you boost member engagement and increase renewals. – How to Go Around IT for Your Business Needs: Do’s, Can’s and Should You’s?

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Reid All About it

JANUARY 4, 2019

How close is your association’s IT leader to his description? The first step to developing a 2019 member engagement plan is looking back at 2018’s engagement metrics. MemberSuite provides examples of these metrics and explains how to use them to spot opportunities as well as problem areas that need improvement.

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Reid All About it

DECEMBER 13, 2019

In a 2019 survey of high-tech companies, more than 40% of the respondents said they hire Customer Success Managers , according to an article in the Harvard Business Review. Billhighway provides advice on what to do if one of your chapters is a victim of fraud and, more importantly, how to prevent fraud from happening in the first place.

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Reid All About it

DECEMBER 7, 2018

Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. More info/register.

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GrowthZone

MARCH 22, 2022

You work for your members every day, so check in and make sure it is paying off (more frequently than not!). Learn how to calculate your retention rate ». Pull up your recent membership numbers for a given time and plug them into this simple calculation: Dropped Members ÷ Start Count. Plug it into the equation, 175 ÷ 3000 =.06

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Associations Now

MARCH 7, 2023

You might know how to use your association management system (AMS), but do you really know how to use it to expand the capabilities of your association? Many AMS platforms have both user-facing and employee-facing portions, and a bad experience with either could be a deterrent to both members and staff,” the piece states. “As

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Higher Logic

MAY 29, 2020

How to Align with Your Board and Executive Team's Priorities. New Member Acquisition. The goal: Every year, bringing in new members is likely to be on your association’s list. Member Engagement and Retention. Where community fits in: Deepen member relationships year-round , not just at meetings or events.

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Reid All About it

MARCH 15, 2019

Meetings Master Classes 2019 Session 3: Accountability and Conflict Management – A Planner’s Guide. Hear about strategies to make team members more effective, and make the planning workflow less stressful. The Greatest Ideas for Associations in 2019 (Association Chat – online and Denver CO). Tue 3/19 at 2 p.m. CMP credit.

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Nimble AMS

AUGUST 23, 2022

Another noteworthy trend is only a quarter of professionals say they can easily join member data from various resources to create a unified member report. While this number is up from 18% in 2019, data silos remain a pain point for many associations when attempting to provide the best member experience. .

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Organization Survey Tips Report 139

Reid All About it

JANUARY 8, 2021

Inspired by Priya Parker’s The Art of Gathering , WBT Systems describes how to close a conference in a meaningful way instead of ghosting your attendees. At ASAE, Warren Hoffman of the Association for Jewish Studies explains how they priced their virtual annual meeting. Case Study of EAIE 2019 Conference. Neurodiversity.

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Las Vegas Case Study Conference LMS 370

Reid All About it

NOVEMBER 29, 2019

Dan Hickey at DelCor Technology Solutions explains how to avoid application sprawl by taking a strategic approach to Office 365. The March/April 2019 issue of Cook’s Illustrated has the recipe. Member Engagement Party. An engaging membership experience needs constant attention and interaction, just like any good party.

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Reid All About it

JUNE 14, 2019

How to have more epiphanies. Plugging into a public USB port is kind of like finding a toothbrush on the side of the road and deciding to stick it in your mouth. .* – Enhancing the Member Experience with Data Analytics. Find out how to optimize the member journey by getting a 360-degree view of members across all your data sources.

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Smooth The Path

JUNE 18, 2019

But this is a shame since turning the membership funnel upside down is a big opportunity for many organizations to increase their member retention rates. That’s because new member onboarding programs raise new member renewal rates by nearly 10% on average, according to the New Member Engagement Study.

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Organization Member Engagement Member Experience Video 108

Association Success

DECEMBER 27, 2018

If an idea resonates, I challenge you to think about how to actively apply it to your association in a way that moves your core purpose forward in 2019: #5. 5 Basic Rules for Member Service. A refresher for the essential rules of member service was a welcome contribution! #4.

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Member Engagement Association Management Industry How To 112

Reid All About it

APRIL 26, 2019

WBT Systems explains how to design and market programs that meet the education expectations of Millennials and Gen Z. Find out from Rebecca Achurch, CAE, who also explains why your association need a data strategy and how to get started. How to make better hotel coffee in your room. Marshal Carper, Social Media Examiner ).

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Reid All About it

APRIL 19, 2019

The weekly list of free educational events and resources for the association community… If you haven’t already, you must read New Member Engagement Study , a collaboration between Kaiser Insights, Dynamic Benchmarking, 12 research partners and 160 association professionals. Member Engagement Scoring. 1 CAE credit.

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Associations Now

JANUARY 14, 2019

Use these strategies to keep members interested and engaged. Also: Event tech in 2019 will focus less on innovation, more on existing technology. And though a break can be beneficial and productive for your team, it can be dull for members. — Francis Friedman (@FrancisFriedman) January 13, 2019.

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Discount Technology Innovation Video 62

Associations Now

DECEMBER 3, 2019

— TEC – Technology Exploration Conference (@TECbyASAE) December 3, 2019. Hanging out at ASAE’s 2019 Technology Exploration Conference ? You can also view the timeline online and submit a story about how your association has made an impact by emailing pr@asaecenter.org. We are unveiling our #ASAE100 interactive exhibit!

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millennials Conference Technology Member Engagement 54

Reid All About it

JULY 24, 2020

It’s “a planning method that helps people and organizations figure out how to create their preferred future.” Although Elizabeth Merritt wrote this article for the museum community in 2019, it’s applicable to the association community in 2020. Fri 7/24 at 1 p.m.* – How to Go Virtual (While Still Creating an Engaging Experience).

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Associations Now

JANUARY 10, 2019

Here’s how to lay the groundwork for a good outcome. If a digital transformation is on your association’s to-do list in 2019, be warned: A recent study shows that about half of senior executives don’t think their organizations have executed 50 percent of their strategies successfully. — Cvent (@cvent) January 10, 2019.

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Team Technology Strategy Review 83

Associations Now

AUGUST 13, 2019

At #ASAE19, several speakers explored how associations can use crowdsourcing to generate new ideas and opportunities for member engagement. From the very start of the 2019 ASAE Annual Meeting & Exposition in Columbus this week, association executives were challenged to rethink how they engage with members.

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Project Columbus Social Media Proposal 80

Reid All About it

JUNE 7, 2019

The Road to Member Engagement Is Paved with Personalized Marketing. Learn how to gather your best member interactions and pivot from simply collecting data to modernizing your member outreach and engagement strategies. 10 Common Webinar Mistakes to Avoid in 2019. Tue 6/11 at 2 p.m. – 1 CAE credit.

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Reid All About it

MARCH 22, 2019

Tue 3/26 at 8:30 a.m.* – Improving Member Engagement (Coffee Talk – Alexandria VA). Your focus is on your members and it can be challenging to compete for their time. Gain insights into how to involve key stakeholders and achieve buy-in from decision-makers. How to Engage Members and Monetize Your App.

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Associations Now

MARCH 15, 2019

Learning how to successfully engage customers or partners using AR won’t happen overnight,” Shea says. “To The answer is, of course, that it depends on your goals and on the needs of your members. — HighRoad Solution (@HighRoadSol) March 15, 2019. Do start simple. Other Links of Note.

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Higher Logic

DECEMBER 2, 2019

Members can ask questions about certain products, share feedback with staff, and submit ideas about how to use products. Airbnb recognizes that its most valuable support comes from its users, so it brings hosts together to swap ideas on how to be better hosts, problem-solve, and suggest ways to improve their businesses.

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Examples Software Newsletter Review 156

Reid All About it

APRIL 12, 2019

Association professionals, please consider participating in the 2019 Association Communications Benchmarking Survey. How to Lead Enterprise Agile. Find out what the IT Maturity Model (ITMM) is, and how it can help transform your tech and organization. Tue 4/16 at 12 p.m. –

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Higher Logic

MAY 8, 2019

billion by 2019). Keep this in mind when trying to reach your busy members. A “good” email open rate among members depends on your industry and the end goal of your email. Follow our tips to improve your association’s email open rate and boost member engagement, building a stronger communications strategy along the way.

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Tips Email Marketing Newsletter Communications 166

Reid All About it

FEBRUARY 7, 2020

Billhighway explains how to prevent the worst from happening when chapters outsource services and hire staff. A must-read for content marketers: how to create a strategic editorial calendar. The other is another José Andrés recipe from Milk Street (Sep/Oct 2019 issue) for cauliflower with smoked paprika, honey and sherry vinegar.

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Associations Now

SEPTEMBER 18, 2019

Most #associations do not onboard new members long enough. — Amanda Kaiser (@SmoothThePath) September 16, 2019. How long are new members “new members”? While most new members feel like new members from 0-3 years, many onboarding efforts only last 1 to 30 days. link] #AssnChat.

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Tools Software Review Technology 84

.orgSource

OCTOBER 17, 2023

A 2019 survey by the American Hospital Association found that 90% of healthcare boards conduct board self-assessments, but only 60% do so annually. We had a roadmap for how to advance the organization and prepare for the next phase of growth.” I’ll get on my Association 4.0 Analyze the results and commit to a frank discussion.

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Reid All About it

MAY 17, 2019

Do you know how to best leverage Google Analytics to better understand and engage your members — and generate more revenue? Learn how to use Google Analytics to meaningfully measure success, improve user experience and increase conversions. Find out how to demonstrate impact and prove ROI. 1 CAE credit.

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Aptify

SEPTEMBER 24, 2019

Most loyal members place more importance on technology in their lives and feel their organization delivers a better technology experience. Consider this: The 2019 Community Brands Digital Evolution Study shows that technology plays a critically important role in the lives of today’s members.

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Technology Membership Management Tips Member Experience 69

Reid All About it

NOVEMBER 9, 2018

If you want to help your members connect, learn and improve their professional practices together, consider offering professional learning communities. WBT Systems explains how they work, how they benefit your association and members, and how to get them going. Pat on head. Take note! ( CB Insights/Instagram ).

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Reid All About it

APRIL 28, 2023

Learn how an online community can help you attract, engage and retain members, and read their useful plan for launching and managing a community. Matt Mayberry, Harvard Business Review ) How to increase email open rates: 13 key success factors with examples. Quick hits You don’t need to be “the Boss” to be a leader.

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