Reid All About it

MAY 5, 2023

Membership Mondays A chance to collaborate with association peers on the challenges and opportunities you face in your organization. This month’s topic: the member journey. Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come.

Chicago 205

Chicago Education Certificate Revenue 205

Reid All About it

APRIL 16, 2021

How to explain your idea in 30 seconds or less. This workshop will arm you with tactical strategies that will help you negotiate and defend your organization in the post-shutdown world. More info/register (fee for MPI non-members). Big Ideas, No Budget: How to Be “Data Driven” with Limited Resources. Quick hits.

Revenue 363

Revenue Strategy Team Content 363

Reid All About it

JUNE 11, 2021

What is a Decentralized Autonomous Organization (DAO)? How to best approach contract commitments like force majeure, attrition, and hybrid event needs with your hotel partner? This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. Quick hits. Beth Arritt, Higher Logic ).

Certificate 322

Certificate Technology Communications Revenue 322

Reid All About it

MAY 14, 2021

Your data is good enough if you know a few simple secrets about how to manage it. Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. Issues Management for Government Affairs – How to do More with Less.

St. Louis 341

St. Louis Technology Strategy Conference 341

Smooth The Path

AUGUST 30, 2016

This is great advice but it is awfully hard to do when we don’t know our members’ why. For every action (or inaction) members (and non-members) take there is a why. As established organizations, knowing our member’s why helps us develop and communicate our why.

Las Vegas 79

Las Vegas Member Insights Member Research Newsletter 79

Nimble AMS

APRIL 6, 2022

The event’s theme was discovering the “next normal” for our industry, organizations, and people. . At Xperience, Nimble AMS customers and software staff presented their success with the platform and how to best utilize the association management software (AMS) to reach association goals. Becoming a trailblazing organization with ASSH.

Software 124

Software Missouri Revenue Innovation 124

Reid All About it

OCTOBER 13, 2017

The weekly list of free professional development events for the association community… I’m excited and honored to be heading to Association Charrette today with 19 other association geeks for a weekend full of “insightful conversation about emerging trends and disruptions” in the association industry. Location: Washington DC.

DC 150

DC Washington Content Tools 150

Higher Logic

NOVEMBER 1, 2018

Solid data analysis and reporting are some of the best ways to show the value of the work you do and prove that your organization is getting a great return on their investment. Well, have no fear, I’ve got seven tips to help you learn how to track the right thing and understand your numbers. Examine Event Registrant Data.

Report 203

Report Tips Marketing eBook 203

Reid All About it

JUNE 3, 2016

Learn how to apply event design thinking using the #EventCanvas, a practical visual language and innovation process to describe, challenge, and design high-stakes events. You’ll find out how to facilitate your team through the process, articulate the way your events create value strategically, or just approach events in a different way.

North Carolina 150

North Carolina Raleigh Marketing Conference 150

Reid All About it

JUNE 10, 2016

Learn how to make better business decisions by becoming aware of the biases that influence your reasoning skills. Find out what association- and market-related changes have occurred since 2008, when and how to review policies, and the elements of good reserve and investment policies. 1 CAE credit. 1 CAE credit. Host: YourMembership.

System 150

System millennials Member Insights Recruiting 150

Reid All About it

MARCH 22, 2019

Let me count the ways: not renewing, key contact person departs, company merges or is acquired, company “goes dark” and doesn’t activate benefits, or company “goes rogue” and arranges its own event for members during the association’s conference. Young Members: What’s Affordable? 1 CAE credit.

Arlington 170

Arlington DC Washington LMS 170

Reid All About it

MAY 27, 2016

– Overview: Using Digital Metrics to Gain Member Insight. For many organizations, digital marketing is a new undertaking. Associations are looking for how to best staff their organizations, craft campaigns and measure programs in the digital age. Presenter: Chris Cichon, Marketing, Boomerang. 1 CAE credit.

North Carolina 150

North Carolina Raleigh millennials Tips 150

Higher Logic

JANUARY 23, 2019

In this sense, automation rules work in the confines of your community platform – but when you use marketing automation, you can apply community data across your organization. Without that data, and the community filled with relationships and resources drawing members in, what do you have? Power Play 2: Track More Successes, Easier.

Marketing 136

Marketing Communications Case Study Tools 136

MemberClicks

NOVEMBER 17, 2022

For example, your members may not love interaction and really want to sit and absorb information in a more lecture-style event. Other organizations’ members may love the Q&A sessions and being more interactive with speakers. For example, you may want to include….

Survey 72

Survey Member Insights Examples Maine 72

Protech

AUGUST 19, 2021

And many organizations that did not have a formal online community rallied to build a solution as quickly as possible to fill the void of lost in-person events, groups and networking. Now, organizations that haven’t yet launched a community are wondering, “Is it too late to get this project under way and still make a difference?”.

Cost 52

Cost Social Media Software Resources 52

Higher Logic

NOVEMBER 19, 2015

The importance of the community builder within an organization has grown tremendously. The community should inform changes in the organization, and vice versa. Example : NJCPA makes sure its community and organization are intertwined. Similarly, a community should provide valuable content for it’s wide array of members.

Social Media 120

Social Media FAQ Boston Content 120

MemberClicks

MAY 9, 2022

How to ask your members these questions before planning an association event. There are many ways you can communicate with your members to get their imput on your events. What members to target for event insights. What types of events are similar organizations offering their members? Email survey.

Event Planning 52

Event Planning Survey Review Social Media 52

Association Freak

MARCH 26, 2021

Can another organization easily replicate your services or resources? Focus on developing programs and resources that address industry challenges or cater to a particular member segment’s needs. Data Detective Work: Uncovering Member Insights Gone are the days of relying solely on intuition to understand your members.

Social Media 72

Social Media Survey Resources Member Engagement 72

Association Freak

MARCH 26, 2021

Can another organization easily replicate your services or resources? Focus on developing programs and resources that address industry challenges or cater to a particular member segment’s needs. Data Detective Work: Uncovering Member Insights Gone are the days of relying solely on intuition to understand your members.

Social Media 72

Social Media Survey Resources Member Engagement 72

Reid All About it

JANUARY 13, 2023

It’s much better to get this news before your project begins so you can figure out how to juggle these tasks with your regular workload. Hear about membership trends and leadership traits that served organizations well during the pandemic. Find out how to reduce digital friction and increase congruency with revenue goals.

Revenue 39

Revenue Education Strategy Leadership 39

Smooth The Path

JULY 31, 2017

Because when they were new members, the association helped them and they are starting something new again (new manager, new director, or starting a new project never done before in their organization). Because they are ready to switch organizations and they know networking can help them secure a better job faster.

Member Engagement 68

Member Engagement Member Research Project Organization 68

Smooth The Path

MAY 23, 2017

Day 1 is the term that Jeff Bezos uses for an organization’s startup and growth phases. He talks about “Day 1 vitality” which I assume he means when organizations are delivering to their customers’ much needed great value. We can change the organization’s strategy. Day 2 is the spiral of decline.

Project 89

Project Conference Strategy Member Engagement 89

Associations Now

OCTOBER 25, 2013

Members should feel comfortable voicing their issues, and your association should be prepared to handle—and, at best bet, solve—their complaints. How to respond to a member’s complaints, and more, in today’s Lunchtime Links. Kvetching customers: Think an apology or refund will assuage your members’ complaints?

Communications 40

Communications New York Member Insights Report 40

Reid All About it

FEBRUARY 11, 2022

Learn how to respond to a Performance Improvement Plan in the best way possible for a win-win outcome. Presenter: Laura Wood, published author and president/chief HR solutions officer. – What has Changed about the Member Experience? Learn how to build back-up plans into event design, contracts, and partnerships. every Monday.

Content 39

Content Strategy Technology Analysis 39

Association Adviser

JANUARY 20, 2017

How to avoid unnecessary risk and how to allow the best opportunities to flow? How to get the team moving in the right direction? Many had recently started their focus on innovation, but for some innovation was built into the fabric of the organization since inception. To know what to do and what not to do?

Innovation 60

Innovation Project Team United States 60

Reid All About it

FEBRUARY 18, 2022

Your maturity score tells you the degree to which your organization is effectively using research, branding, marketing, UX design and content, technology, and your team to achieve business goals. So how do you build a thriving organizational culture regardless of location? Agile course development. CAE credit. More info/register.

Content 39

Content Marketing Tips Strategy 39

Reid All About it

SEPTEMBER 13, 2019

Find out how the Albright-Knox has “shaken off its stodgy reputation and become the place to be.” WBT Systems explains how to increase your sales to nonmembers , an underappreciated market segment with huge potential. MemberSuite describes how technology (beyond the conference app) can help you improve the event attendee experience.

DC 34

DC Washington Revenue Review 34