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MAY 7, 2021

Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 ways to Enhance the Modern Member Experience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age.

Technology 370

Technology St. Louis Strategy Products 370

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MAY 14, 2021

Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age.

St. Louis 341

St. Louis Technology Strategy Conference 341

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NOVEMBER 17, 2023

. – The Future Is Now: AI and Automation in Association Software Explore how artificial intelligence and automation are changing the way association professionals work, strengthening engagement, and enhancing member experience. More info/register. Volunteer vs.

Price 261

Price Survey Team Recruiting 261

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JANUARY 26, 2024

. – Association and Nonprofit Trends for 2024: Navigating a Rapidly Evolving Landscape As we move into 2024, the landscape for associations is rapidly evolving, driven by technological advancements, changing member expectations, and an increasingly global context. More info/register. 1 CAE credit. More info/register.

Survey 256

Survey Project Strategy Education 256

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NOVEMBER 10, 2023

. – The Future Is Now: AI and Automation in Association Software Explore how artificial intelligence and automation are changing the way association professionals work, strengthening engagement, and enhancing member experience. More info/register. More info/register. Volunteer vs.

Certificate 281

Certificate Price Tools Technology 281

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OCTOBER 27, 2023

Host: UST Education Speakers: Julie Duncan, Association Practice Leader, and Jenni Glaze, COO, US Transactions Corporation Wed 11/1 at 12 p.m. – Don’t Be a Data Hoarder: 5 Steps to Recovery Data hoarding wastes staff time, creates a bad member experience, and costs your association revenue. 1 CAE credit. More info/register.

LMS 256

LMS North Carolina Recruiting Recruitment 256

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NOVEMBER 3, 2023

Creating Personalized Member Experiences with Your Data What if you could elevate the experience of your own members and delight them with unforgettable moments? Using data-driven insights and AI can help you be invaluable to your members. . Hear real-world stories and share your user stories. 1 CAE credit.

Tools 272

Tools Strategy Revenue Technology 272

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JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Newsletter Price Technology 195

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JUNE 16, 2023

Learn how to elevate your productivity levels as a community manager with AI, enhance member experiences and foster deeper engagement, make smarter, data-driven decisions with AI insights, streamline your operations with efficient AI-powered tools, and understand why AI won’t take your job, but someone using AI might. .

Project 195

Project Tools Revenue Metro 195

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AUGUST 6, 2021

Personalizing the Member Experience. Learn new and innovative ways to personalize the member experience. Explore both onsite and offsite techniques that can be incorporated into your digital member experience strategy. Howe, president and founding partner of Howe & Hutton Ltd. Wed 8/11 at 3 p.m.

Revenue 195

Revenue Certificate Oklahoma City Strategy 195

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APRIL 26, 2019

Data Segmentation and Its Huge Impact on the Member Experience. Member expectations are higher than ever, and in order to keep up, it is critical to focus on the member experience to build and maintain loyalty. Presenter: Megan Denhardt, CAE, president, The Denhardt Group. Thu 5/16 at 12 p.m. 1 CAE credit.

Social Media 170

Social Media Arizona millennials Proposal 170

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AUGUST 19, 2016

With innovation moving today at light speed, you need to leverage a strong platform if you want to deliver a world-class member experience. . – Why the AMS Platform Supersedes All Else. More info/register. Sponsor: Ingeniux. Host: orgCommunity. Presenter: David DeLorenzo, CIO, DelCor Technology Solutions. Thu 8/25 at 1 p.m.

Price 150

Price Social Media Email Marketing Innovation 150

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FEBRUARY 5, 2016

. – Be Their eLearning Valentine: Capture Your Members’ Hearts in 3 Steps. The Pennsylvania Bar Institute’s marketing manager will share tactics to improve your learning catalog and member experience, while also driving membership and revenue numbers in the right direction. Register here. Fri 2/12 at 3:00 p.m.

Pennsylvania 150

Pennsylvania Social Media Recruiting Recruitment 150

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SEPTEMBER 1, 2023

. – 2023 Association Trends Study: Redefining the Association Experience Get a deep dive into the comprehensive findings of the 2023 Association Trends Study. Hear insights into what shifts have emerged in member value, how to close the gap between members’ and pros’ sentiments, and how member engagement is vital to the member experience.

Revenue 227

Revenue Survey Education Strategy 227

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JUNE 30, 2023

Hear about strategies for consolidating your content, orchestrating packages to meet buyers’ needs, providing education and product/service information, bundling solutions, and controlling content for member experience. CAE credit. More info/register. Host: orgCommunity Thu 7/13 at 1 p.m. –

Chicago 205

Chicago Newsletter Revenue Education 205

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MARCH 3, 2023

They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Empowered Margins sat down with 70 AMS developers to get their perspectives on all things AMS , such as integration, APIs, security, ecommerce, data visualization, and more. 1 CAE credit.

Revenue 39

Revenue Tools Education Member Experience 39

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JUNE 28, 2019

Learn how to leverage chapters as a channel to reach new audiences, tap into (and boost) chapters’ unique ability to provide community and optimize the member experience, and leverage chapter experiences to drive community influencers. Dive into how you can lead, support and measure these initiatives.

Washington 170

Washington DC LMS Education 170

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SEPTEMBER 3, 2021

Learn how advertising, networking opportunities and a user-friendly experience work together to benefit community platforms, how to use features of your platform to increase engagement and sense of community, and how to raise non-dues revenue through a great member experience. CAE credits. More info/register. Transactions Corp.

Learning Management System 195

Learning Management System Education Technology Review 195

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DECEMBER 7, 2018

From the member’s perspective, the line between “chapter” and National is blurred. Find out how to tap the opportunity this presents through a process designed to examine the member experience from their viewpoint. Where does your National and chapter experiences begin and end?

Washington 186

Washington DC Library Tips 186

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JUNE 7, 2019

Find out how content personalization can drastically improve member outreach through analyzing interactions and thinking beyond just recipients, as well as leveraging the predictive nature of online activities to tailor the whole member experience. 1 CAE credit. More info/register. Host: Blue Sky eLearn. Tue 6/11 at 2 p.m.

Proposal 170

Proposal eBook Maine Tips 170

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JUNE 23, 2023

. – Renew: Is Your Member Renewal Journey Magical or Miserable? Learn how to draw insights from your data, use personalization and automation to create a compelling, cohesive and frictionless member experience through the renewal process. 1 CAE credit. More info/register.

Metro 195

Metro Strategy Technology Marketing 195

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NOVEMBER 30, 2018

From the member’s perspective, the line between “chapter” and National is blurred. Find out how to tap the opportunity this presents through a process designed to examine the member experience from their viewpoint. Where does your National and chapter experiences begin and end?

Innovation 190

Innovation Technology DC Tips 190

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DECEMBER 15, 2017

.* – Technology Disconnect: Examining the Gap Between Member Expectations and Association Technology. Community Brands surveyed both members and association staff in the U.S. to better understand current member experiences and the technology that supports them.

Indiana 150

Indiana Technology Content Strategy 150

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AUGUST 25, 2017

Your Member Experience: Have You Called Your Association Lately? Do you know what membership prospects experience when looking for information on your website or calling your association? Explore how strong leadership skills and strategic conversations contribute to increased employee engagement and retention.

Social Media 153

Social Media Survey Tools Innovation 153

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SEPTEMBER 1, 2017

Your Member Experience: Have You Called Your Association Lately? Do you know what membership prospects experience when looking for information on your website or calling your association? More info/register. Host: ASAE Greater Washington / National Capital Community. Presenter: Craig Sorrell, Marketing Manager, Results Direct.

Content 150

Content Software Project Marketing 150

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NOVEMBER 9, 2018

.); and how to get the right statistics to prevent national and chapter level members from leaving. How the Member Experience Shapes the Association Space. Learn how to shape the member journey and take insightful actions and decisions to enhance every interaction with your members. Lunch provided. 1 CAE credit.

Chicago 174

Chicago DC Washington Software 174

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APRIL 12, 2024

AI Unleashed: Elevating Association Performance and Engagement Learn how two associations built and deployed AI to further the member experience. Expand your knowledge of AI within association management and understand how AI can enhance member engagement and drive growth. Host: Billhighway Speakers: Elizabeth Weaver Engel, M.A.,

Revenue 256

Revenue Strategy Price Newsletter 256

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JUNE 24, 2016

Innovation today is moving at light speed and to deliver a world class member experience your association needs to be able to leverage a strong platform to take you there. Enough of my kvetching, here’s the list of webinars and other events for the association community for the week of June 27.

LMS 150

LMS Washington Cost Innovation 150

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MARCH 11, 2016

You association needs to leverage a strong platform to deliver a world class member experience. Jeff Altman, Esq., Partner, Whiteford, Taylor & Preston LLP. Wed 3/16 at 1 p.m. Road to Innovation: Why the AMS Platform Supersedes All Else.

Raleigh 150

Raleigh Case Study Project Revenue 150

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MAY 17, 2019

Be an AI Superhero: Predict and Optimize the Member Experience. Using your artificial intelligence (AI) superpower, your association can now move faster than a speeding bullet to delight your members. Presenters: Julius Solaris, Founder and Editor in Chief, EventMB.com. Avner Cohen Solal, Co-founder and President of Evenium.

DC 170

DC Washington Social Media Revenue 170

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OCTOBER 6, 2023

Boosting Member Retention with Vibrant Communities Learn about the connection between vibrant communities and member retention, the three biggest member experience risks you need to mitigate now, how to define and measure vibrancy in your community, and strategies to increase engagement, vibrancy and retention.

Revenue 256

Revenue Certificate Tools Innovation 256

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JULY 21, 2023

The Future of Digital Communication Management Explore ways your association can leverage new technologies like AI to enhance overall member experience, optimize communications across multiple platforms, and ultimately increase revenue. 1 CAE credit. More info/register.

Atlanta 195

Atlanta millennials Price Technology 195

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JULY 2, 2021

Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience. 1 CAE credit.

Technology 370

Technology Strategy System Education 370

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JUNE 14, 2019

Tue 6/18 at 1 p.m.* – Enhancing the Member Experience with Data Analytics. Learn how data analytics can help your association keep up with member expectations and deliver a more relevant experience. Find out how to optimize the member journey by getting a 360-degree view of members across all your data sources.

Fort Worth 170

Fort Worth Tips Dallas Social Media 170

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JULY 30, 2021

Your members primarily interact with your association using technology such as your website, LMS, AMS/CRM, and more. But if your technology platforms are not well integrated, you are likely missing out on key member retention opportunities.

Newsletter 195

Newsletter Certificate Technology Strategy 195

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DECEMBER 2, 2016

Leverage your AMS data to customize your members’ experience online, ensuring they log in more often, read your content and register for that next big event. Host: AssociationSuccess.org. Moderator: Jamie Notter, co-founder, WorkXO. Tue 12/6 at 1 p.m. Personalization through Integration. 1 CAE credit.

San Jose 188

San Jose millennials Revenue Content 188

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JANUARY 8, 2021

Presenters: Michelle Mason (moderator), FASAE, CAE, president and CEO, Association Forum, Founding Member, ASAE Innovation Grants Program (IGP). Kate Dockins, CAE, IOM, senior vice president/member experiences, executive director, foundation, Institute of Food Technologists.

Las Vegas 370

Las Vegas Case Study Conference LMS 370