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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Part of the team? Prediction 2: Associations will warm-up.

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Easy, breezy Nimble AMS Summer ‘23 release to enhance your member experience

Nimble AMS

Is improving the member experience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the member experience is their most important business objective. If so, you’re not alone.

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5 things associations do every day to deliver a stellar member experience

Aptify

In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalize the member experience.

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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.

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Two Teams: One Snarky, One Not

Smooth The Path

Amanda’s positive, team-focused, always ready-to-help attitude stood out among her peers on the Netflix show School of Chocolate. Perhaps each show’s executives had a very distinct vision, and they used that vision to mold each team’s dynamic. How can you nudge your members’ culture today?

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Personalize the Member Experience, Increase Retention

YourMembership

Management Team. Ideas to help you engage, empower and retain members. Being Thoughtful Takes a Minute… June 12th, 2012 | Posted in Member Engagement + Retention. In his newsletter he wrote about how the folks at Social Media Camp in Victoria, British Columbia made his experience memorable. Chambers + EDCs.