Higher Logic

JANUARY 14, 2021

The post Get New Community Members Engaged with an Onboarding Email Series appeared first on Higher Logic. Instead of sending just one welcome email, onboard your new community members with an email series. The post Get New Community Members Engaged with an Onboarding Email Series appeared first on Higher Logic.

Member Engagement 156

Member Engagement Strategy 156

Wild Apricot

JULY 8, 2022

You’ve designed a value-packed membership program that offers amazing benefits and gives your members access to highly sought-after resources. So how is it possible that your renewal rates keep declining? Why are members dropping off when they.

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Process Tips Resources 452

Associations Now

JANUARY 31, 2023

This is the first part of a three-part series on member onboarding. The second part is on making sure members get their money’s worth , and the third part is on long-term onboarding strategies. This three-part series will highlight important considerations for your association’s onboarding process. Are Welcome Packets Fading?

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Survey Member Engagement Report Process 119

Higher Logic

MAY 23, 2019

Onboarding new members is a critical step for associations, and often one that is missed or under-emphasized. If you’re onboarding with the goal of retention (and you should be), it’s all about connecting your members and continuing to engage them at strategic touchpoints. The Big Picture: Why Rethink Your Onboarding Strategy.

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How To Process Tips Tools 226

YourMembership

APRIL 26, 2018

When professionals join your membership organization or start a new job, the onboarding process plays a critical role in keeping them engaged right from the beginning. A great onboarding process goes beyond the traditional aspects on what needs to be covered during this stage of your member’s journey.

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Tips Process Organization Member Engagement 210

MemberClicks

FEBRUARY 7, 2023

Member onboarding is vital to the long-term success of your organization. Why onboarding matters Onboarding sets the tone for a few things. Use a Learning Management System to build out your onboarding process Have you ever considered using your learning management system to build out an “onboarding course”?

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Learning Management System Social Media System Video 98

Achurch

MARCH 31, 2021

What was your onboarding process when you started your current job? Considering Gallup reports that only 12 percent of employees feel their organizations do onboarding well, the odds are strong that you either had a poor or no onboarding process at all. An Onboarding Process is Critical to Long-Term Success.

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Smooth The Path

MAY 26, 2020

New member onboarding is evolving across the association industry. Once upon a time, the standard in onboarding was a mailed letter and maybe a welcome kit. Here are a few more emerging trends in new member onboarding. Once upon a time, new member onboarding programs were set-it-and-forget-it. More Personable.

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Member Engagement Social Media Team Survey 142

Higher Logic

FEBRUARY 12, 2019

Like making a first impression with a new acquaintance, SaaS customer onboarding has a big effect on whether your customer’s trajectory with your company is positive or negative. When doing customer onboarding, you’re usually not responsible for the things that happen later in the customer’s journey. Step 1: Map the Customer Journey.

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Software Process Tools Case Study 159

GrowthZone

NOVEMBER 26, 2019

More tricks and tips for association new-member onboarding planning. New-member onboarding is a process that is clearly worth investing in, and with some planning and organization, it will make a big difference in an association’s success. CHOOSE AN ONBOARDING LEADER. Stay on the right track when onboarding members.

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Associations Now

FEBRUARY 1, 2023

This is the second part of a three-part series on member onboarding. The first part was on the state of welcome packets , and the third part is on long-term onboarding strategies. With that in mind, let’s dive into today’s member onboarding series entry: how to make sure new members get their money’s worth.

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How To America Class Newsletter 113

GrowthZone

JANUARY 9, 2020

An association’s member onboarding program is the ideal litmus test for gauging success in member engagement. Quick tips for gauging onboarding success: ASK FOR FEEDBACK. If the onboarding program is a morning beverage, proactive analysis is a double espresso while delayed, reactive analysis is a lukewarm, watery cup of tea. .

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Analysis Member Engagement Review Tips 120

The Journal by EXEC

FEBRUARY 20, 2023

Image Credit: Swag.com Successful onboarding isn’t easy and is often done using a cookie-cutter approach. An employee’s onboarding sets the tone and expectations for their future at your company—and you want it to be a positive and mutually beneficial experience.

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Process 52

.orgSource

JANUARY 9, 2023

One of the most important is how you introduce new members to their responsibilities or onboarding the board. Effective onboarding strategies allow you to identify the right talent, set expectations, and develop collaboration early on. You might not be able to pick your team, but there are plenty of circumstances that you can control.

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Handbook Press Release Newsletter System 88

Aptify

NOVEMBER 5, 2020

That’s why member onboarding is so important. Here are some tips for creating member onboarding emails that make new members feel connected with your organization and set the stage for a relationship that will last for years to come: Start simply. In any relationship, the first interactions make a lasting impression.

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How To Newsletter Examples Communications 148

Smooth The Path

MAY 28, 2020

New member onboarding programs are technically advanced at some associations. Here are some low tech, but impactful ways to onboard new members without breaking the bank. Watch for all the onboarding techniques that organizations are using everywhere, from virtual summer camps to universities. Sunny welcomes.

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Resources Member Engagement Survey Video 97

Wild Apricot

APRIL 14, 2021

Most nonprofits and membership organizations depend on volunteers to help run projects, raise funds, organize events, and even manage day-to-day administration. These individuals are also likely members, supporters or donors – the very folks.

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.orgSource

FEBRUARY 2, 2021

If remote interviewing took some adjustments, virtual onboarding requires more. The post Onboarding Online, Keep New Hires on Track for Success appeared first on.orgSource. But you might be less than enthusiastic about navigating those first months of learning to work together through the small screen. Getting […].

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Team 88

GrowthZone

NOVEMBER 19, 2019

Association industry vernacular defines onboarding as a process through which new members move from being organizational outsiders to becoming organizational insiders. Onboarding is a party and your association is the host. The First 3 Steps to Avoiding Onboarding Pitfalls. Stay on the right track when onboarding members.

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How To Process Strategy Industry 106

Robert Skrob

AUGUST 8, 2022

How can you optimize the onboarding of SaaS subscribers, to reduce churn and increase recurring revenue? The post Subscriber Onboarding appeared first on Membership and Subscription Growth. Click here to find out. But for SaaS today, new subscriber acquisition has never. But for SaaS today, new subscriber acquisition has never.

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Revenue Software Tools 36

GrowthZone

SEPTEMBER 4, 2019

Our recent post, The First 3 Months of Association New-Member Onboarding covered the first three months of the onboarding process. The new-member onboarding and first-year renewal processes go beyond dropping a welcome packet into the mail. Don’t make stoopid member onboarding mistakes. Send membership check-in/survey.

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Associations Now

FEBRUARY 18, 2019

The International Coach Federation onboards new members using a live webinar to introduce them to key benefits and services. One of the first touchpoints that Don Whittle makes with new members as director of member experience at the International Coach Federation (ICF) is via an onboarding webinar. How to hack it?

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Review Video Member Experience Tools 105

Associations Now

JANUARY 24, 2019

Like new employees, first-time conference attendees will benefit from a smooth and successful onboarding experience. Some ideas for building an attendee onboarding strategy that will turn first-timers into long-timers. What should your attendee onboarding strategy include? Please share in the comments.

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Conference Strategy Team Process 101

GrowthZone

AUGUST 20, 2019

New-member onboarding is crucial for associations. The new-member onboarding and first-year renewal processes work hand-in-hand and should be a 12+ month program (at a minimum). Take a look at the steps for the first three months , then download the complete plan of the onboarding process. Send welcome email. >> Day 45.

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YourMembership

OCTOBER 17, 2013

Member onboarding — what’s your organization’s program look like? Your member onboarding program sets the tone for the member’s (future) relationship [.] ( Read more. ) The post Three Steps to Successful New Member Onboarding appeared first on YourMembership.com. What happens when a new member joins?

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Member Engagement Organization 150

Multiview

MAY 25, 2023

That's where your onboarding process is key to success. Your association is an important part of the fabric of your industry, and it's a great way for industry professionals to make connections. When new members join, it can be hard for them to get involved and feel like they're really part of the community.

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Process Industry Member Engagement 52

Associations Now

NOVEMBER 30, 2018

When a company joins the Air Conditioning Contractors of America, they receive traditional member-onboarding materials, including a mailed packet of information, a welcome email, and a check-in call. Welcoming a new member on social media makes a positive impact on the company during the onboarding experience. Why does it work?

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Social Media America Review Cost 99

Associations Now

FEBRUARY 4, 2020

If your organization is one of them, a few adjustments to your member onboarding program could help reverse the trend. If it’s been a while since you’ve evaluated how you onboard new members, there’s a new study that suggests now might be a good time to do it. Tweak Your Onboarding Strategy. Ask questions at the six-month mark.

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Strategy Survey Communications Software 89

Associations Now

FEBRUARY 6, 2020

By taking basic elements of training and onboarding completely online—and by replacing the pen and paper with a thought-out workflow—you can bring on new hires more easily and even prevent turnover. According to the Gallup Blog, that means onboarding can be a great way to screw up the budding employer-employee relationship.

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Strategy Process Recruiting Recruitment 76

Association Adviser

DECEMBER 12, 2019

Onboarding to new association management software can be intimidating, but it doesn’t have to be impossibly stressful. The post How to Onboard to a New Association Management Software Platform appeared first on Association Adviser. Here's how to navigate the process.

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Software Association Management How To Process 80

GrowthZone

MAY 24, 2017

Get your copy of the New-Member Onboarding Plan for associations. Get your copy of the New-Member Onboarding Plan for associations. The post New-Member Onboarding & Retention Plan for Associations appeared first on GrowthZone. Member on-boarding is more than simply sending out a welcome packe t.

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Membership Management Software Cost Process 113

Association Success

JUNE 4, 2019

How can you improve the onboarding process of a new leader in your association? As we reflect on organizational culture, we recognize the importance of onboarding in supporting new employees to understand, engage, and reinforce our desired culture. UNDERSTANDING THE IMPLICIT AND EXPLICIT CULTURAL AND COLLABORATION NORMS.

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Associations Now

MARCH 12, 2020

That’s why the onboarding process needs to be seamless for mobile users. The onboarding process is one critically important area as it’s the very beginning stages of their relationship with your brand,” says Marlene Wolfgruber , director of product marketing at ABBYY, on CMS Wire. One, make the process short and sweet.

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Social Media Process Cost Marketing 59