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Context Is Everything: Online Communities
Beth Kanter
AUGUST 19, 2013
Highlights: April, 2002 Netpreneur AdMarketing discussion. Communities, trust and The Tipping Point. Diane Hessan, of Communispace (now part of Omnicom), talks about credibility and private labeled communities. Mitch Arnowitz is the managing director Tuvel Communications, LLC. Customer service is really important.
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