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Satisfaction vs. Loyalty: Creating a Connection for Long-term Success
AMR Management Services
DECEMBER 19, 2011
In marketing parlance, satisfied customers are good. Ive worked with a company that held a significant technological advantage over its competitors, most of whom were three to five years behind in terms of research and development. CONTRIBUTORS. AMR MANAGEMENT SERVICES. Monday, December 19, 2011. Loyal customers are great.
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