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Tiny Kindnesses to Improve Our Member Experience

Smooth The Path

When my son was two years old, we flew to Chicago. Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. What bits of your member experience feel like drudgery for members? Or gamifying long research surveys?

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Association Brain Food: 3.24.23

Reid All About it

If your association hasn’t yet tackled this project or you’re open to further tweaking, Impexium describes the elements of an exceptional member onboarding experience. Instead, recent AMS data reflects more accurately how your members and prospect attendees are living now. Location: Chicago IL. Fri 3/24 at 5 p.m.

Revenue 227
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Association Brain Food: 5.5.23

Reid All About it

. – Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come. how technology can support your non-dues efforts, and how to get a sponsorship up and running (plus tips for adjusting existing programs). 1 CAE credit. . –

Chicago 205
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Association Brain Food: 6.9.23

Reid All About it

Reaching “Best in World” Status for the Content You Need to Attract and Retain Members Learn how to shift from an article-first to a multimedia publishing organization. Hear about tools to make multimedia publishing possible and affordable, how to determine what mediums to publish your content, and when to use all mediums.

Revenue 205
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Association Brain Food: 6.16.23

Reid All About it

In Smart Brevity: The Power of Saying More with Less , Axios co-founders Jim VandeHei, Mike Allen, and Roy Schwartz teach readers how to say more with less in virtually any format. They also share communications lessons learned from their decades of experience in media, business and communications. More info/register. 1 CAE credit.

Project 195
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Association Brain Food Weekly: 3.20.20

Reid All About it

As the new COVID-19 reality descended upon us, Lowell Aplebaum was in Chicago to facilitate a strategy session. How to talk to your friends about social distancing when they’re going to bars—or participating in other nonsense. Fri 3/20 at 1 p.m.* – Ask Me Anything, How to Transition Your In-Person Event to a Virtual Event.

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Association Brain Food: 3.3.23

Reid All About it

WBT Systems shares several association examples of self-assessment tools and programs for choosing a career path or course of study, preparing for a certification exam, or improving business practices and policies. Self-assessments reveal where you need to improve your skills and what you need to learn. Subscriptions. More info/register.

Revenue 39