Remove Communications Remove Member Engagement Remove Member Research Remove Price
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Many Organizations Accidentally Ignore New Members

Smooth The Path

Surprised by the high price of registration and my estimated travel cost, I pressed delete. My first-year member experience lines up with many other new member’s experiences according to member research. Associations tend to have very robust renewal programs, but meager new member onboarding programs.

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Why Didn’t Our Members Choose Us?

Smooth The Path

Our solutions are not the exact solutions members need to solve their problem. We are boring so members tuned out long ago. Or the communication is too complex. The price we are asking for exceeds their expectations, their budget or the perceived value. Or the message doesn’t resonate. Or we spam them too much.

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