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Association Staffing and the End of Toll Booth Workers: 3 Lessons for Association Executives
SCD Group
DECEMBER 18, 2012
When driving with my son in the Dallas area a couple of weeks ago, I discovered that Texas is tearing out toll booths. As we change our processes and operations, how are we using the people resources we no longer need? Using those resources to add value to our members and potential members? Just cutting the costs?
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