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4 Stats that Link Customer Satisfaction to Your Online Community

Socious

That gives more context to another statistic from Gallup that you may have already heard: Engaged customers represent a 23% premium in share of wallet, profitability, revenue, and relationship growth over average customers. Highly engaged customers tend to feel positively about a brand, while disengaged customers are less satisfied.

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What Should We Make of “Pay What You Want”?

Associations Now

But I definitely remember hearing about it. It has positively impacted their experiences with membership, revenue, and giving. It likely worked for Radiohead, more than anything else, as a marketing ploy to generate buzz and downstream revenue via sales of physical albums and concert tickets.)

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