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Association Brain Food Weekly: 7.9.21
Reid All About it
JULY 9, 2021
The training of frontline (public-facing) employees has traditionally been the purview of a company’s HR department or, as with alcohol service training, for example, outsourced to a for-profit specializing in that niche. Charlene Li believes you need order to create change —not what you picture when thinking about innovative organizations.
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