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How to Give Your Customer Success Team Superpowers

Higher Logic

These issues are roadblocks to your customer success team’s ultimate goal of improving customer satisfaction and growing your revenue. Through HUG, our customers can connect on a regular basis, ask about community management best practices, or: Ask questions about our product. Ask for product updates. The list goes on, and on.

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Association Brain Food Weekly: 6.19.20

Reid All About it

Fíonta suggests looking at your cancelled events as opportunities to design new experiences for attendees, sponsors and exhibitors—now you can have virtual events that generate both revenue and engagement. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. I’ll be happy to feature it as long as it’s not too product-centric.

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