.orgSource

OCTOBER 1, 2023

I urge my clients to study data to understand how to deliver the individualized service their members want. Here are a few examples of how live chat supports more positive member experiences. Members with technical questions can get documented responses quickly. I frequently write about Association 4.0

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Reid All About it

JANUARY 15, 2021

Inclusive leadership. He suggests ten steps nonprofits can take to make space for black male leadership. How to be more productive working from home: 9 rules for the “now normal.” Skip down to the list of free webinars if you prefer take-out. .* – Member ROI Simplified: Safeguarding Your Organization’s Future.

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Innovation Las Vegas Communications Education 359

Reid All About it

JANUARY 8, 2021

The conference experience just stopped. Inspired by Priya Parker’s The Art of Gathering , WBT Systems describes how to close a conference in a meaningful way instead of ghosting your attendees. At ASAE, Warren Hoffman of the Association for Jewish Studies explains how they priced their virtual annual meeting. Neurodiversity.

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Reid All About it

NOVEMBER 4, 2016

Habits have been a hot topic on the best-seller list, first with Charles Duhigg’s The Power of Habit: Why We Do What We Do in Life and Business (a good read), then Gretchen Rubin’s Better Than Before: Mastering the Habits of Our Everyday Life (still in the bookcase), and now Nir Eyal’s Hooked: How to Build Habit-Forming Products.

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Las Vegas Leadership Washington Education 150