Remove Information Remove Member Engagement Remove Member Insights Remove Member Research
article thumbnail

A Member Research Strategy to Consider

Smooth The Path

The New Member Engagement Study is a mixed method study. Have you got questions for your members? Get started with the qualitative, deep-dive method and then, if more information is needed, continue with quantitative. The post A Member Research Strategy to Consider appeared first on Smooth The Path.

article thumbnail

Our Member’s Decisions Are Not What They Seem To Be

Smooth The Path

The moment you see a pattern of irrational-seeming decisions, it’s your job to dig in and figure out why members are behaving that way. Related: When we create a vacuum of information, our members make up stories. Some engagement tactics paradoxically prevent member engagement.

article thumbnail

Is it Day 1 or Day 2 for Associations?

Smooth The Path

Now we can act on that information. We can develop offerings members love. We can attract high-quality members with our improved marketing. Related: How to exponentially improve member engagement at any association. Do you know what they will be struggling with three years from now? I am happy to bat ideas around.

Project 89