Leadership Member Insights Member Research Team 
Smooth The Path
JULY 26, 2018
One of the core staff values would be to be intensely member-focused. We would talk with members often, conduct listening tours, and interview them. We would use all the member insights we gain to develop our member communications, set our strategy, and create an innovation plan.
Smooth The Path
MAY 23, 2017
In our Association Leadership Benchmarking Study , we found that some associations had far more autonomy from the board than others. Another behavior that enables quick decision making is using the phrase “disagree and commit” In essence, team members use this mindset, “I do not agree that this is the right direction.
Expert insights. Personalized for you.
.png)
74 
Let's personalize your content