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Listen: Don’t just hear

Aaron Wolowiec

Jennifer Grau, president, Grau Interpersonal Communication. This month’s guest blog post is by Jennifer Grau , president of Grau Interpersonal Communication , who is a listening trainer, coach, facilitator, speaker and consultant. While both of these definitions describe elements of listening, neither is complete.

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Tuesday Buzz: Member Communication Tips From Santa

Associations Now

No joke—Santa can really teach you how to improve membership communication. Taking a look at kids’ letters to Santa, there are many styles of communication that can be found in the notes shipped off to the North Pole. For membership pros, they’re definitely worth the analysis. Powerful Conference Starters.

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Listen: Don’t just hear

Aaron Wolowiec

Jennifer Grau, president, Grau Interpersonal Communication. This month’s guest blog post is by Jennifer Grau , president of Grau Interpersonal Communication , who is a listening trainer, coach, facilitator, speaker and consultant. While both of these definitions describe elements of listening, neither is complete.

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AARP’s New Stock Photo Collection Looks to Fight Ageism

Associations Now

AARP Executive Vice President Martha Boudreau, who serves as the association’s chief communications and marketing officer, noted that the goal of the new collection was to help modernize the aging discussion—especially important given the fact that more than a third of Americans—110 million in total—are over the age of 50.

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Lessons From 25 Years at One Association

Associations Now

All told, Prather has held six jobs at NTA, and she first schooled herself in the association by expanding her repertoire in its communications department: writing, public relations, marcomm. I stayed in the marketing and communications realm, and that’s where it kept expanding,” she says. Know when you’re ready.

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Winning Lessons from the World of Sports

Virtual

This kind of role definition is critical in any organization—know who is doing what. Your members want to know what will happen in 2014, not what happened in 2004. When a ball is hit up the middle in baseball, you never see the shortstop and second basemen collide as they both go for it.

Boston 100
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Winning Lessons from the World of Sports

Virtual

This kind of role definition is critical in any organization—know who is doing what. Your members want to know what will happen in 2014, not what happened in 2004. .” When a ball is hit up the middle in baseball, you never see the shortstop and second basemen collide as they both go for it.

Boston 100