Association Adviser

NOVEMBER 13, 2018

Download a recording of “A Balanced Approach to Member Engagement” here. Shared drives or documents stored online are especially good for ensuring your marketing and communications staff doesn’t become siloed from the rest of the organization. Have additional questions? Submit them in the comment section below!

Member Engagement 60

Member Engagement Survey Social Media Communications 60

Aptify

OCTOBER 4, 2022

How Aptify is making the product upgrade process faster . Product upgrade process . Aptify Operations and Program Director Chana Lewis, Technical Solutions Manager Waqar Ahmed, and R&D Director Doug Kirby reviewed the new process Aptify is using to make product upgrades smoother and faster for customers.

Software 137

Software Products Team Washington 137

MemberClicks

AUGUST 15, 2022

They exist to administer, document, track, report, automate, and deliver online education…. You can use a learning management system to share videos, documents, interviews, etc in an on-demand fashion makes that expertise quick and easy to access. Using an LMS for onboarding also streamlines the whole process for you and your staff.

Learning Management System 95

Learning Management System System LMS eBook 95

Higher Logic

JUNE 5, 2020

22% have no documented strategy. staff members. Online Community Engagement Stats. In the average community, member engagement varies. In an average community, the average member gives 0.5 answers per year, while an active member gives 6 answers per year. Online Community Strategy. 52% are inactive.

Analysis 272

Analysis Cost eBook Report 272

Tom Morrison

MAY 12, 2015

When your next strategic planning retreat takes place, will your board's focus revolve around being "issue driven" or "maximizing member engagement." Many members aren't intimately familiar with the strategic plan and think that is something only privy to the board. BECAUSE THEY MAKE UP THE MAJORITY OF YOUR MEMBERS.

Member Engagement 40

Member Engagement Committee Revenue Conference 40

Nimble AMS

DECEMBER 3, 2021

Executive – Most of your board members will look at the big picture and need to know how this investment will help the entire organization. With it, you can set up an online community group just for board members so they can: Connect with each other, share updates, and make decisions. Share documents, such as meeting minute.

How To 127

How To Software eBook Technology 127

GrowthZone

JANUARY 31, 2023

During your strategic planning cycle, formally ask board members what they believe members think are the strengths of the chamber. In an unsolicited process, are your strengths among the ones you publish in your value proposition? Test the Strength of Your Current Value Proposition Review your value message internally.

Survey 78

Survey Review Revenue Member Engagement 78

Association Analytics

FEBRUARY 14, 2022

Start by assessing and documenting the current state of your data. This is not a long process. Process – If you have a question, what is the process to get your answers? An example is how many new members did we acquire last month? Or do you have to go through a long process to get the answers?

How To 169

How To Case Study Cost Revenue 169

Reid All About it

OCTOBER 6, 2023

. – PAR Member Meet-Up: How to Approach Revenue Forecasts for 2024 Hear how associations plan and deliver revenue forecasts from the basic to the advanced. Join other PAR members as we share forecasting metrics and tips on how to include internal colleagues and departments in the process. CAE credit. More info/register.

Revenue 256

Revenue Certificate Tools Innovation 256

Reid All About it

NOVEMBER 24, 2023

TopClass LMS explains how an awareness week gives your members a chance to feel good about themselves, the work they do, and their professional community, and attracts the attention of people who might want to learn more or join your industry. Hear about processes and controls that could be implemented to prevent these errors from happening.

Arlington 261

Arlington Los Angeles Atlanta Technology 261

Membersuite

MAY 25, 2021

Document how the existing AMS holds your association back and prevents it from leveraging opportunities. What processes took too long? Your AMS isn’t integrated with other systems so staff and leaders can’t access the data and reports they need to understand member/customers and make decisions. Well…you can!

Software 170

Software Leadership Project System 170

Blue Sky eLearn

FEBRUARY 4, 2020

For your association’s member businesses, this may mean mastering new emerging technologies in your industry or even hitting specific success metrics within their own internal processes. Luckily, there are digital tools designed specifically to help you through the process! Check it out: Embrace association management software.

Organization 270

Organization LMS Software Social Media 270

AssociCom

AUGUST 17, 2011

One technique that associations have reported good results with is contacting members over the phone, often to welcome them to the organization. This onboarding process creates a sense of engagement for the new member. But how can we retain and build on that sense of engagement?

Member Engagement 40

Member Engagement Survey Process Examples 40

.orgSource

FEBRUARY 12, 2024

Both MarCom and membership have a significant role to play in an integrated planning process,” Jane observed. It’s an ongoing process that should keep membership and marketing teams working together routinely. Outline Processes and Procedures Don’t let collaboration slip through the cracks. I’m a big believer in documentation.

Marketing 88

Marketing Team Social Media Communications 88

MemberClicks

OCTOBER 11, 2023

For example, if your nonprofit association is focused on supporting the business activities and interests of its members, it will qualify for 501(c)6 status. Tax exemption forms can take 3-12 months alone for the IRS to process and contact you. How long does it take to start a 503c nonprofit? Mail or Fax: Can take up to two weeks.

Illinois 52

Illinois How To Chicago Software 52

GrowthZone

MAY 2, 2023

Today’s top-performing associations need effective tools to drive sales, streamline the billing process, and save money. Increase member exposure and generate revenue with website advertising. AUTOMATE BILLING Process one-time and recurring payments with integrated payments and credit card processing.

Tools 78

Tools Revenue Software FAQ 78

ISAE

JANUARY 17, 2024

Storing, organizing, and managing paper forms and documents can be challenging for associations. Once a member signs the waiver, your staff will then have to collect the form and file it accordingly. Paper waivers often need to be distributed and signed in a matter of minutes when members arrive at your event.

Cost 52

Cost Review Software Member Experience 52

Reid All About it

JANUARY 11, 2019

Are you new to the accreditation process? Get a walk through the NCCA online application process. Learn how to complete the various steps in the application process. Embracing Data and Technology to Increase Member Engagement (online and Washington DC). LMS Selection: Mastering the Process, Avoiding the Pitfalls.

DC 275

DC Washington Learning Management System LMS 275

Reid All About it

DECEMBER 1, 2023

Impexium recommends proving you’re an organization they can trust, delivering benefits they value, and having processes and systems that facilitate member referrals, new member onboarding, testimonials, social presence, and member feedback. This month’s topics are: member engagement, and holiday cocktails and mocktails.

Arlington 266

Arlington Technology Strategy Los Angeles 266

Nimble AMS

NOVEMBER 25, 2022

The documents inform the board about vital association work, keeping them informed on strategic growth in relation to your mission and goals. Members who have accounts may be more engaged in purchasing continuing education courses or event tickets than those without accounts.

Software 127

Software Association Management Proposal Committee 127

GrowthZone

MARCH 7, 2023

Invite only the people directly involved in the topics being discussed or the decision-making process. This includes the agenda, any reports, and any other relevant documents. Make sure to send out invitations well in advance, so attendees have plenty of time to prepare for the meeting. 4. Prepare and distribute meeting materials.

Tips 78

Tips Maine Report Process 78

Reid All About it

OCTOBER 15, 2021

The survey explores how association executives are managing member engagement and retention, achieving operational goals, crafting digital transformation strategies and coping with the ongoing effects of the COVID-19 pandemic. Members can’t find anything on your website. Your registration process is unnecessarily cumbersome.

Revenue 195

Revenue Committee Strategy Technology 195

Higher Logic

JUNE 13, 2019

The top 5 functional processes enabled by community are: Customer support (63%). 74% of external community programs identify customer support case deflection as a functional process they support. 15% have no documented strategy. Innovation (32%). Knowledge management (53%). Learning and development (52%). Marketing (48%).

Strategy 195

Strategy Report Team Cost 195

HOA Strategies

AUGUST 31, 2022

It may sound like a pipe dream, but it’s a very real goal to strive for–one that would increase property value, simplify the home-selling process, reduce board member workload, minimize frivolous lawsuits, and provide a level of peace to your community. The end is in sight, folks! So what’s the final piece of the puzzle?

FAQ 52

FAQ Committee Utah Review 52

Higher Logic

APRIL 5, 2016

You figured out the recipe for member engagement. When starting a community, you need to know how it will bring value to your members. Resource and document sharing. Each department can compile a list of resources and documents they know would be useful for everyone to have access. Company-wide discussions.

Organization 120

Organization Case Study Resources Project 120

MemberClicks

SEPTEMBER 15, 2023

Online communities have become a cornerstone of member engagement for organizations of all sizes. However, building a successful online community requires careful planning, the right software and a few best practices to ensure a successful launch and member adoption. Learn more about CommUnity here.

Tools 52

Tools eBook Software Proposal 52

Blue Sky eLearn

FEBRUARY 18, 2021

Our association management software allows organizational leaders to manage their administrative duties and engage with members in one centralized digital platform. . As with any new process, we know there’s a learning curve to figuring out how to host an enriching virtual service event.

Organization 232

Organization Software Newsletter Tips 232

Reid All About it

OCTOBER 29, 2021

6% have no formal, documented strategy for their virtual conference. Fri 10/29 at 12 p.m.* – DC Book Club – Diversity & Inclusion: Process and Policies. What process should your association take to develop a D&I strategy? Host: DC Association Professional Book Club. – Data Analytics and Member Engagement Scoring.

Revenue 195

Revenue Survey Leadership Education 195

Reid All About it

NOVEMBER 11, 2016

Join a discussion on the results of the GEI and insights gained by two associations from analysis of their own member and customer data against the global benchmark. Elisa Pratt, chief global member engagement officer, ASIS International. Ultimate Member Engagement: The Power of Data-Driven Decision Making.

Handbook 237

Handbook Washington eBook DC 237

Virtual

JUNE 25, 2013

Same for documents. For our typical client association, this includes thousands of reference documents, many of which are fundamental to the work of the organization. Look behind the scenes, and you’ll find that all membership and even most financial processes are paper-free. They are generally created and stored electronically.

Newsletter 100

Newsletter Communications Technology Committee 100

MemberClicks

JULY 17, 2023

A learning management system, also known as LMS, is an essential tool for associations, chambers and nonprofits that provide online education programs for their members. Organizations using an LMS enhance their member engagement, streamline learning processes and maximize benefits for members.

Learning Management System 52

Learning Management System System LMS Software 52

Reid All About it

APRIL 16, 2021

Attendees learn to recognize and outsmart their own “lizard brain” illusions – the mental shortcuts, cognitive biases, and impulsive negativity that are amplified by disruption, and apply the strategies to their own thinking, judgment and decision making processes. Keep it Agile: Community Management Processes.

Revenue 363

Revenue Strategy Team Content 363

.orgSource

AUGUST 28, 2023

Born from necessity, the pandemic catalyzed the shift to a more digitally-driven selling process, and consequently thought leadership has become an increasingly important top of the funnel marketing tool.” Treat this relationship like a formal engagement. Document both employee and volunteer responsibilities. This is critical.

Leadership 88

Leadership Social Media Case Study Industry 88

Virtual

JUNE 1, 2016

Instead, it should be a simpler, directional document that will guide your decision-making process during budget talks, which necessarily need to come afterward. Your entire leadership team should be involved in the budget process; an executive subcommittee for budget is sometimes an efficient way to represent everyone.

Strategy 100

Strategy Review Revenue Process 100

Higher Logic

MARCH 21, 2017

In this example, you may want to provide more content documenting the legislation and suggesting ways for members to adapt to the new laws. Then, create member engagement strategies that encourage more people to complete those activities. Then, you can respond appropriately. How to Measure Community Vibrancy.

Revenue 168

Revenue Review Newsletter Products 168

Higher Logic

AUGUST 11, 2016

The website included rudimentary discussion boards, but the platform posed a challenge for categorizing topics, and members were frustrated by the interface, the delay in posting and the inability to upload documents. Some members dropped off of discussions entirely. of community members. Total unique logins : 23.5%

America 120

America Software Resources Communications 120

Blue Sky eLearn

OCTOBER 3, 2017

With a community, the upside is that there are great learning opportunities from your peers, but there is no real quality control or vetting process. From videos and documents, to test and entire courses, you have the option of having your members learn without leaving their community environment. Conclusion.

LMS 120

LMS Certificate Course System 120