Communications Innovation Member Experience New Mexico 
Reid All About it
OCTOBER 29, 2021
Instead, when you hear crickets, he suggests you ask board members to use specific language—he shares several examples—to express their stance on an issue or proposal. Most associations use surveys to collect data from members, but too often the resulting data is not leveraged to improve operations or member experience.
Reid All About it
SEPTEMBER 30, 2022
PropFuel describes why and how this innovative approach to communicating and engaging with members and customers is so successful. I still remember the moment years ago while reading Carol Dweck’s book, Mindset: The New Psychology of Success , when I realized with horror, I had a fixed, not growth, mindset. A true hero.
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