Boosting Membership Retention from the Start: Your Members’ First 3 Months
Spark Consulting
FEBRUARY 14, 2018
That said, you don’t want to come across as spammy, so spread your communications out, at least a little bit. Send a welcome email with login credentials to the members-only portal. You want your new members to login ASAP, so make it easy for them by giving them all the info (links included!) Follow up with a phone call.
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