Conference, Member Insights, Member Research and Technology

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Conference

Member Insights

Member Research

Technology

Announcing an Entirely New Methodology for Member Research

Smooth The Path

JANUARY 28, 2020

Do staff regularly conduct member research? Are listening tours, welcome calls, or member interviews on your list of to-dos? When testing new benefits, do you ask for member feedback? But member insights are hard to come by. Members are busy, and likely they will continue getting busier in the future.

Member Research

Member Research Member Insights Survey Member Engagement

Associations are Leaving Data on the Table

Smooth The Path

JULY 30, 2020

Not only do their conversations help them, but these conversations can also help us help them because these conversations are untapped rich qualitative member data. They are powerful ways to get insights into our members’ world. What member feedback to keep and what to toss.

Member Research

Member Research Video Report Technology

Association Universe

Announcing an Entirely New Methodology for Member Research

Associations are Leaving Data on the Table

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