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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Members with technical questions can get documented responses quickly. Last week I mentioned Rose, the Las Vegas Cosmopolitan Hotel’s digital concierge. If diversity, equity, and inclusion are priorities, chatting should also be on your agenda as a readily available option for users who are deaf or hard of hearing.

Las Vegas 100
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CTA Gives Patients, Doctors Guidance on Health-Focused Wearables

Associations Now

Another CES has come and gone, and in addition to all the gadgets and new technologies that were on display in Las Vegas during the week, the Consumer Technology Association released a new resource to help consumers make sense of health-focused wearables.

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Association Brain Food Weekly: 7.21.17

Reid All About it

LMS provider WBT Systems writes about instructional design innovations that associations could borrow from “ModPo” and a few other award-winning MOOCs. Presenter: Patti Shock, academic consultant, The International School of Hospitality, and professor emeritus, University of Nevada, Las Vegas. More info/register. 1 CAE credit.

Las Vegas 231
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Association Brain Food Weekly: 2.19.21

Reid All About it

Learn how to incorporate what we learned in the past year to expand the effectiveness and impact of webinars, hear how three association professional development leaders plan to innovate in 2021, and get a fresh look at outsourcing vs. in-house production. Devin Lewis, Director of Regional Sales at Las Vegas Convention and Visitors Authority.

Revenue 322
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Move Membership from a Transaction to an Experience

The Membership Blog

Webinar Series (you can more information on those at my website , www.baileadership.com ) while I was at a trade show in Las Vegas recently. If all we offer are publications, documents, online programs, websites, discount programs, and “networking,” someone is going to come along and offer them cheaper, faster, and more accurately.