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How Associations Are Using Community to Support Their Members During COVID-19

Higher Logic

While they're there, they're posting more discussions (posts were up 48%) and engaging with content (library views saw a 100% increase and library downloads went up 122% since February). Multiple associations have made the decision to move their communities from members-only to open to any industry professional.

Library 318
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Building Buy-In for an Online Community at Your Association

Higher Logic

An online community opens a window into your members’ interests, wants, needs, and pain points. Their discussions, the resources they download, and the feedback they give you are all crucial to building your member personas. Looking to personalize and target your email communications strategy to different member segments?

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Using Salesforce for Associations | 5 Strategies for Success

Fonteva

To help you navigate Salesforce and the marketplace of tools that would be useful to associations, we’ve prepared these essential best practices and strategies for making the most of the world’s leading CRM: The Basics: What is Salesforce? Using Salesforce: 5 Membership Management Strategies Fonteva: The Ultimate Salesforce-Native AMS.

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How Engagement Tools Improve Association Event Management

Higher Logic

The better the experience, the more likely you are to talk about it (cue the FOMO ). When you create a library of resources filled with the exclusive information and discussions your community members need to be successful, it inspires your members to log in more frequently and stay up to date on the latest offline events.

Tools 208
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Read Your Community Members' Minds

Higher Logic

Sure, communities can help you with customer acquisition and retention, but they can also help you forecast what your members want or need -- improving your membersexperience and your organization’s bottom line. Intelligence gathered from the community should directly influence your content and strategies.

eBook 185
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Community App Builder To Transform Your Community

Disciple Media

Send push notifications and reach your members wherever they are. Manage and share your courses and content: Easily create and manage content and courses, including building a library of resources that will aid your members on their transformation journey. Plan your app Next, translate your idea into a structured plan.

Revenue 36
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[New eBook] The Community Module Guide: How to Support Your Organization’s Business Objectives

Higher Logic

At its base, every community should maintain a strong foundation of core modules (the no-nonsense tools and features that are essential to your success, like calendars, discussion boards, directories, automation rules, and a resource library) to support its essential objectives. Drive a Better Member Experience with Additional Modules.

eBook 109