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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Chatting is efficient, it’s convenient, and your organization can have a written record of the conversation as well as analytics regarding the interactions. Here are a few examples of how live chat supports more positive member experiences. Members with technical questions can get documented responses quickly.

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Association Brain Food Weekly: 1.8.21

Reid All About it

I hadn’t understood neurodiversity or its role in an inclusive organization until reading her explanation. Content curation tips and examples to fill your editorial calendar. Fri 1/8 at 10 a.m.* – Member ROI Simplified: Safeguarding Your Organization’s Future. More info/register (fee for MPI non-members).

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Learn About Members’ Why

Smooth The Path

This is great advice but it is awfully hard to do when we don’t know our members’ why. For every action (or inaction) members (and non-members) take there is a why. As established organizations, knowing our member’s why helps us develop and communicate our why. Why do members renew?

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Association Brain Food Weekly: 11.4.16

Reid All About it

See examples of Twitter, Facebook and YouTube pages, as well as blogs that other nonprofits have successfully used to draw attention to their organizations and volunteer opportunities. Host: Smart Meetings and Top Golf Las Vegas. Find out what tools other organizations are using – tools that are better than Excel.

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