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How to Give Your Customer Success Team Superpowers

Higher Logic

For example, meet Customers Jill, Joe, and Sally: Jill posts in the community that leadership is really breathing down her neck to get better numbers this year, and Customer Joe totally gets where she’s coming from. Once customers know the library is there, they can use it as a self-service tool. Replication.

Team 174
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Association Brain Food Weekly: 6.19.20

Reid All About it

If your association wants to create a more inclusive association, you must identify and remove the barriers standing in the way of a member’s desire to volunteer or serve in leadership , says MemberSuite. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. They explain how communication plays a huge role in that effort.

Video 221
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3 New Year’s Rituals for Nonprofits That Can Boost Professional Success

Beth Kanter

I had a fantastic break, including a family vacation in Hawaii, walking, hiking, quiet, and reflection. I also use it as a year in review tool. 3) Start A New Journal: As I mentioned above, I keep an annual professional journal, part planner and part reflection tool. How about you? I use the large Moleskine (8 x 11.5).