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Association Brain Food Weekly: 1.21.22

Reid All About it

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

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Association Brain Food Weekly: 4.17.20

Reid All About it

She’s witnessed awesome and unbearable experiences. Leadership decisions. Lisa Block at Velvet Chainsaw Consulting reminds associations that decisions made in response to this crisis will have a long-term impact on members, so act with generosity and empathy. Allen Lloyd, CAE, Executive Director, Montana Society of CPAs.