4 Ways to Use Your Online Customer Community to Increase Upsell and Cross-Sell Revenue
Higher Logic
JULY 11, 2017
Did you know that 80 percent of your future revenue will come from only 20 percent of your current customers ? For example, a customer may ask a question about a product in your community discussion forums or visit product documentation in your file library. That’s not a static task. Email, even sales and marketing email, isn’t dead.
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