article thumbnail

Association Brain Food: 4.12.24

Reid All About it

Building Brand Loyalty: Transforming Social Customer Service with AI (Social Media & AI Bootcamp Series 2024) Learn how social media is transforming customer service. Find out how to drive synergies at scale between social media and social customer service teams, and efficiencies with purpose-built AI.

Revenue 256
article thumbnail

Association Brain Food Weekly: 3.5.21

Reid All About it

This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Stefanie Reeves, FASAE, CAE, Executive Director of the Maryland Psychological Association. More info/register. Host: Community By Association. Host: ASAE.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Association Brain Food Weekly: 3.12.21

Reid All About it

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Ask, Capture and Act to Engage New and Renewing Members.

Nashville 370
article thumbnail

Association Brain Food Weekly: 2.25.22

Reid All About it

Presenters: Chad Faison, Executive Director, American Council of Engineering Companies of Maryland. 5 Ways to Turn Your Members into an Army of Marketers Utilizing Social Media. Presenter: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association.

Revenue 40
article thumbnail

Association Brain Food Weekly: 4.17.20

Reid All About it

There are certainly many tangible components of your brand and business that are affected by the COVID-19 crisis—from simply remaining open and operational during this time, to more granular details such as SEO and social media strategies. Stefanie Reeves, Executive Director at Maryland Psychological Association. CAE credit.