Remove Member Engagement Remove Philadelphia Remove Recruitment Remove Software
article thumbnail

What is Customer Experience (CX)? Crash Course

Fonteva

Associations understand the importance of engagement and loyalty since member retention is of such critical importance. However, they also might lack a framework to measure and study the various factors that shape the member engagement and retention trends they experience. What is CX? Boost word-of-mouth referrals.

Course 52
article thumbnail

Association Brain Food: 6.24.22

Reid All About it

Member recruitment. GrowthZone put together a PDF for you to adapt or use in your member recruitment campaigns. A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Hold Them or Fold Them: What’s Your Member Hand Telling You?

Video 39