Member Insights, Member Research, Process and Technology

Announcing an Entirely New Methodology for Member Research

Smooth The Path

JANUARY 28, 2020

Do staff regularly conduct member research? Are listening tours, welcome calls, or member interviews on your list of to-dos? When testing new benefits, do you ask for member feedback? But member insights are hard to come by. Members are busy, and likely they will continue getting busier in the future.

Member Research

Member Research Member Insights Survey Member Engagement

One Thing We can do to Prepare for Change

Smooth The Path

JUNE 30, 2016

Related: Members need association help when they face change or start something new. The award-winning process for association innovation. Did you know that member surveys can be risky? The post One Thing We can do to Prepare for Change appeared first on Smooth The Path.

Innovation

Innovation Survey Process Member Insights

Association Universe

Announcing an Entirely New Methodology for Member Research

One Thing We can do to Prepare for Change

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