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How to Reset Your Board Diversity Efforts

Associations Now

One reason for that may be that organizations’ efforts to diversify their boards have been more reactive than intentional, and more interested in optics than truly diverse leadership. Smart organizations might be a little anxious about the future, but the solution isn’t narrwoing who gets to plan for it.

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What is Customer Experience (CX)? Crash Course

Fonteva

To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook. Understanding the CX Process Ways to Manage and Improve Your CX Applying CX Principles to Memberships. What are the benefits of an intentional CX strategy?

Course 52
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Association Brain Food: 6.24.22

Reid All About it

Member recruitment. GrowthZone put together a PDF for you to adapt or use in your member recruitment campaigns. They describe the steps to take in the planning process, for example, identifying your goals and defining your audience, and suggest other issues to consider before you dive in. Quick hits. Tessa Davis ). every Monday.

Video 39