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Airline Quality Rating High in 2012, but So Are Passenger Complaints
Associations Now
APRIL 10, 2013
The new projection is also a significant increase from the 1.8 percent rise reported in 2012. Conducted annually by researchers at Purdue University and Wichita State University, the study analyzed 14 airlines in four performance areas: On-time arrivals. percent increase in growth to $268.5 percent growth to $266.7
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