Remove Communications Remove FAQ Remove Member Engagement Remove Social Media
article thumbnail

Use a Chatbot to Answer Members’ FAQs

Associations Now

When your members ask questions via social media, do you respond? Your member services team might be good at picking up the phone or replying to a member’s email with 24 hours, but when was the last time you checked your direct messages on social media? It might be hard to keep up.

FAQ 70
article thumbnail

Association Brain Food: 4.26.24

Reid All About it

Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance. The survey’s FAQ offers more information. Volunteers. 1 CAE credit. More info/register. 1 CAE credit.

Content 266
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Sell Memberships More Effectively to Qualified Candidates

MemberClicks

They can enlighten you about problems with communications. Surveying current members can provide a good indication of the temperature of your organization and what is working and what is not. This provides a valuable, straight-forward way to communicate the value of joining your organization.

How To 52
article thumbnail

How to Sell Memberships More Effectively to Qualified Candidates

MemberClicks

They can enlighten you about problems with communications. Surveying current members can provide a good indication of the temperature of your organization and what is working and what is not. This provides a valuable, straight-forward way to communicate the value of joining your organization.

How To 52
article thumbnail

Time for a Conference Chatbot?

Associations Now

“After research and ideation, we determined that a chatbot, preloaded with our FAQs, would handle a large percentage of inbound inquiries, providing members with immediate and accurate responses to their most pressing questions,” said Chrissy Jones, AICPA’s lead manager of communications and member engagement.

article thumbnail

Growth Hacking Your Community with Vanessa DiMauro

Higher Logic

The importance of the community builder within an organization has grown tremendously. Community builders are expected to be the shepherds, content creators, marketers and social media experts, help people advance their thinking, answer any tech questions and think up new features – sometimes all in the same day.

article thumbnail

Building an Association Crisis Communications Webpage

GrowthZone

During a crisis situation, timely communication and reacting in the present are essential for associations. WHEN BUILDING A CRISIS COMMUNICATIONS WEB PAGE: Focus on the User Experience. How to Keep Members Engaged Amid COVID-19. >> Media Statements (video or text). Sharable Social Images.