Association Analytics

MARCH 13, 2024

Every score has a treasure trove of insights you can work with to improve your members’ experience. That depends on your association’s members! First, you’ll want to consider is what the journey looks like, from new member to lifetime member. a webinar for executive-level members).

Review 169

Review Member Engagement Process Examples 169

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! Boost membership retention. User-friendly community management.

Innovation 100

Innovation Organization How To LMS 100

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. How do you begin this crucial process? Keep reading for six helpful tips.

Member Engagement 129

Member Engagement Member Experience LMS Software 129

Association Analytics

FEBRUARY 20, 2024

Getting in front of target buyers and communicating value happen to be two of the main principles of the common sales process. In this blog, we outline how you can use the same framework to improve new member acquisition at your association. So how can you build the top of your membership sales funnel?

Strategy 169

Strategy Social Media Discount Newsletter 169

Nimble AMS

NOVEMBER 21, 2023

Community Brands research found that only 12% of professional or trade organizations currently have AI or machine learning technology, and only 17% plan on adopting the technology in the future. How can your association stand out from industry competition and transform your staff and member experience? Gain more data.

Process 115

Process Team Member Experience Software 115

Nimble AMS

APRIL 29, 2022

There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the member experience. . Providing event opportunities is a fantastic way to improve the member experience and accelerate association non-dues revenue.

Revenue 117

Revenue Strategy Discount Price 117

Smooth The Path

MAY 21, 2017

Many of you were super interested in learning about the six problems attendees experience at conferences : If you don’t have me at registration, you’ve lost me. I’m a long-time member, and I’m bored with the sessions. I don’t use what I’ve learned at the conference back in the office. I am not meeting people like me.

Conference 104

Conference Social Media Leadership Member Research 104

Reid All About it

JANUARY 8, 2021

Virtual conference closing. I still remember the final moments of a virtual conference I attended last year. The conference experience just stopped. Inspired by Priya Parker’s The Art of Gathering , WBT Systems describes how to close a conference in a meaningful way instead of ghosting your attendees. 1 CMP credit.

Las Vegas 370

Las Vegas Case Study Conference LMS 370

Reid All About it

JANUARY 28, 2022

If the registration numbers for your educational programs are disappointing, WBT Systems shares several reasons people don’t commit to online courses and conferences. Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. Registration resistance.

Newsletter 195

Newsletter Survey Team Software 195

Smooth The Path

JANUARY 24, 2017

Members love to talk about their conference experience during in-depth interviews with me. We spend a lot of time talking about their conference experience because the conference is where most members get the most value. Members remember those first experiences well.

Conference 60

Conference Member Experience Industry How To 60

Reid All About it

MAY 14, 2021

This week, WBT Systems shared a swipe file of marketing blurbs for association conferences, courses and credentialing programs —have at it! Check it out before you get too deep into your planning process. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Event safety. API basics.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

OCTOBER 6, 2023

Conference design. Conference/abstract management. Ex Ordo describes how to implement conference and abstract management software for medical, technical, scientific, and academic association events. Competing against niche professional organizations, membership and conference revenue has “slowed to a trickle.”

Revenue 256

Revenue Certificate Tools Innovation 256

Protech

JUNE 17, 2020

After shifting away from an in-person customer celebration due to the COVID-19 pandemic, Protech Associates’ Fusion 2020 Customer Conference surpassed all previous attendance records for the event. So, how do you find event technology that best fits your association’s virtual conferences? How to Evaluate Virtual Technology .

Survey 52

Survey Conference Software Social Media 52

Higher Logic

MAY 16, 2019

A member’s experience with your association or nonprofit used to look different. They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And what do they expect?

Member Experience 196

Member Experience Technology Content Communications 196

Reid All About it

DECEMBER 1, 2023

Impexium recommends proving you’re an organization they can trust, delivering benefits they value, and having processes and systems that facilitate member referrals, new member onboarding, testimonials, social presence, and member feedback. Conference/abstract management. Content calendars. LinkedIn. .

Arlington 266

Arlington Technology Strategy Los Angeles 266

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

Associations Now

OCTOBER 12, 2016

Of course, once members do get involved, they’re more likely to stay with you. But, in relation to retention, the particular manner in which they’re engaged may matter less than the human connections they make in the process. A New Experience. That’s great news if you can get young members to engage in person.

Member Experience 40

Member Experience Recruiting Recruitment Member Engagement 40

Higher Logic

FEBRUARY 28, 2019

When you create a library of resources filled with the exclusive information and discussions your community members need to be successful, it inspires your members to log in more frequently and stay up to date on the latest offline events. Resource: How to Use Events & Conferences to Increase Activity in Your Online Community.

Tools 208

Tools LMS eBook Resources 208

Smooth The Path

JUNE 3, 2021

Reverse engineer your next new event to figure out how to make the participant experience better. The whole conference experience is decided in the first 10 seconds. Our community is in the process of developing virtual conference etiquette. Related: Your attendees might not even know there was a mistake.

Conference 148

Conference Process Industry Member Experience 148

Smooth The Path

NOVEMBER 29, 2016

Your annual conference is even more important than you think! For many new members the annual conference is the first time they get to interact with the association and the community in a meaningful way. Many members also say the conference is the biggest value compared to the association’s other offerings.

Conference 60

Conference Innovation Committee Team 60

Nimble AMS

NOVEMBER 2, 2022

During our time at the conference, we had the pleasure of celebrating the 60 years the Canadian Society of Association Executives (CSAE) has been a premier organization dedicated to member-based organizations and association professionals. Custom software inspires a negative member experience. Happy anniversary, CSAE! .

Software 120

Software LMS Recruiting Recruitment 120

Nimble AMS

MAY 6, 2022

Process automation?. Online member portal/community?. Event management (including meetings and annual conferences)?. Association-specific templates for email communications, processes, dashboards, reports, and more? . Underlying Salesforce CRM functionality. Customer relationship management ?. Certification management?.

Class 128

Class System Software Tools 128

Reid All About it

JULY 2, 2021

It comes from a group of legal vendors who met late last year “to explore the current state of legal industry conferences and discuss ways they might partner with conference organizers to build a better experience for all.” Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman.

Technology 370

Technology Strategy System Education 370

Nimble AMS

JULY 8, 2021

Members have different needs depending on their career stage and each stage of their experience with your organization (from joining to renewal). Delivering an exceptional member experience that keeps members around requires supporting members throughout the member journey. Do offer a personal touch.

Member Experience 101

Member Experience Tips Recruiting Recruitment 101

Reid All About it

APRIL 19, 2024

.* – Strategies to Overcome the Biggest Virtual Event Hurdles Associations Face Learn effective strategies and innovative tools from association virtual event pros with decades of experience producing thousands of events. But what is left unasked at the start can lead to chaos in the contracting and planning processes. CAE credit. .

Newsletter 250

Newsletter Content Social Media Education 250

SBI

JANUARY 16, 2024

Group memberships empower organizations to efficiently manage multiple employee members and register numerous employees for events and training in a streamlined process. Our efforts to help associations introduce group memberships have forged a superior member experience, and streamlined invoicing and data management.

Cost 52

Cost Innovation Revenue Association Management 52

MemberClicks

MAY 8, 2024

In the past, event management was a complex process involving handwritten sign-up and check-in sheets, email contacts, and laboriously managed databases. While it’s possible to manage an entire event’s registration process through email, there are far better options available. What is an Event Registration App?

Software 52

Software Price Directory Cost 52

Reid All About it

JULY 3, 2020

Your association can help staff, volunteer leaders, and members know better by offering (and requiring for some) diversity, equity and inclusion (DEI) education. Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Virtual conferences. Inclusive leadership.

Montana 221

Montana North Carolina Review Member Engagement 221

Nimble AMS

APRIL 6, 2022

Hosted by Community Brands, Xperience allowed attendees virtual one-on-one meetings with conference exhibitors, in addition to larger group sessions. To stay relevant in the current digital environment, your association needs strategies to truly engage your members. Best practices for Nimble AMS administrators.

Software 124

Software Missouri Revenue Innovation 124

Higher Logic

FEBRUARY 24, 2020

MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. Ask yourself: How can your association help members feel like they’re making a real difference?

Revenue 207

Revenue Member Experience Tools Technology 207

Nimble AMS

JUNE 15, 2022

When you take the time to develop well-researched thought leadership content, you’ll boost organizational awareness and increase member retention. But how do you begin the process of creating a culture of thought leadership at your association? First, you must recognize members are the true experts in your industry.

Leadership 99

Leadership How To Survey Member Experience 99

YourMembership

AUGUST 24, 2016

I recently requested information for an upcoming conference from an association that I’ve been a member of for a few years. as a new member. In other words, for your organization, membership departments must cohesively collaborate with IT to deliver exceptional member experiences.

System 150

System Member Experience Innovation Membership Management 150

.orgSource

FEBRUARY 12, 2024

The days when board members holed up in a conference room and mapped the organization’s future based on anecdotal evidence, political expediency, and personal experience should be over. Both MarCom and membership have a significant role to play in an integrated planning process,” Jane observed.

Marketing 88

Marketing Team Social Media Communications 88

Reid All About it

JANUARY 21, 2022

Learn more about the application process, including tips for a successful submission and insider knowledge about what the judges seek, during a 1/28 webinar—details below. The member experience. MemberSuite suggests how to reevaluate the member experience and apply what you learn. Sticky learning. Event trends.

Survey 195

Survey Newsletter Price Technology 195

Reid All About it

JUNE 23, 2023

WBT Systems goes over some ChatGPT basics, brings up some concerns—like why you shouldn’t rely upon it to do all your work, and explains how association professionals, including education teams, are using ChatGPT to save time and jump-start the creative process. Renew: Is Your Member Renewal Journey Magical or Miserable? Our AI future.

Metro 195

Metro Strategy Technology Marketing 195

Reid All About it

MAY 10, 2019

Data Segmentation and Its Huge Impact on the Member Experience. Member expectations are higher than ever, and in order to keep up, it is critical to focus on the member experience to build and maintain loyalty. – How to Personalize the Member Experience. Thu 5/16 at 12 p.m. 1 CAE credit.

DC 170

DC FAQ Member Experience Project 170