Sat.Dec 02, 2017 - Fri.Dec 08, 2017

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Live Receptionist vs Call Forwarding: Who Wins

Wild Apricot

We have come a long way since those days when forwarded calls usually ended in a voicemail box that nobody bothered to check. Businesses that previously used call forwarding facilities to record customer messages often felt overwhelmed by the sheer number of calls, and simply used to give up calling them back.

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A Century-Old Association Committed to Online Community and Data Analysis

Higher Logic

The Association to Advance Collegiate Schools of Business (AACSB) is more than a century old, but that doesn’t mean it relies on old technology. Their member engagement and technology strategies are cutting edge, which makes sense—they have a global member base, with over 1,600 organizations comprised of 40,000 individuals spanning 100 countries/territories.

Analysis 252
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Blue Sky eLearn: 2017 Year in Review

Blue Sky eLearn

2017 was another great year for Blue Sky! If you haven’t been following us the entire year, read our 2017 year in review below and check out some highlights! We secured funding from Freeman Digital Ventures and partnered with Freeman on a new OnlineEvents Solution. We took our Higher Logic partnership to the next level by offering a seamless eLearning and community experience.

Review 0
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A method to discover what your association customers think.

YourMembership

With the holiday shopping season upon us and the shift towards cyber-shopping as opposed to mobbing the mall, the likelihood of running into a window asking you to take an online survey to share your internet experience is almost certain. A quick way to gain your customers’ perspective on how your software is operating is. The post A method to discover what your association customers think. appeared first on YourMembership.

Software 170
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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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Association Brain Food Weekly: 12.8.17

Reid All About it

The weekly list of free educational events for the association community… It’s the most wonderful time of the year. Yes, the ASAE Technology Conference is next week! If you see me there, please introduce yourself (even if we’ve met before because my brain is like a sieve when I’m in a crowd—high-adrenaline social introvert syndrome) and tell me you read Brain Food.

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More Trending

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Why the Growing Interest in CRM Solutions for Associations?

WBT Systems

Over the last few years, inbound marketing has become a key component of association marketing strategy. With inbound marketing, associations leverage content and online behavior tracking to develop and deepen relationships with prospective members and customers. In a typical example, a website visitor provides their email address to the association in exchange for downloadable content—and so the relationship begins.

LMS 150
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Membership 101: Data, Data, Data

Spark Consulting

If you’ve been following this series – and I hope you have! – you’ve probably noticed that I talk a lot about data. You need data to calculate LTV. You need data to construct your ladders of engagement. You need data to personalize effectively. You need data to run an effective welcome series. You need data to understand why people joined in the first place.

Survey 150
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[Upcoming webinar] Digital trends and strategies using YourMembership AMS.

YourMembership

Member preferences are shifting, and the digital evolution is impacting member experiences through training, membership and events. How can your organization prepare for this evolution? How can associations keep members engaged? Consider these statistics: 91% of adults have their mobile phone within arm’s reach—every hour of every day. Networking is the #1 reason why members.

Strategy 136
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Belonging to an Association Could Make You Happier

Smooth The Path

Do members feel they belong to the association? Does their feeling of belonging equal the sense of belonging they feel when they go to a book club meeting? Is it like getting together with coworkers after work for a round of beers? Or do your members have a more transactional feeling about their membership? One more akin to being a member of Amazon Prime?

Industry 154
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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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Engaging Learners: A Guide To Successfully Designing Engaging Learning

Aaron Wolowiec

Whether you’re ready to initiate this conversation prior to, during or after the holiday season, please accept this newly launched eBook as our holiday gift to you. Born out of our own frustrations, we hope this comprehensive, but approachable resource will help you and your speakers better engage learners in 2018.

eBook 133
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I Don't Know How To Do That

Eric Lanke

I was talking to a friend last night about one of the newest education programs in my association. He's a friend, but he's not in the association business, and I often find his viewpoint as an outsider to my world refreshing. The new program has a lot of potential, but it's not living up to expectations. Those who attend it, love it, but the number of members attending it falls far short of the demographic that it's geared for.

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How Much Does an Association Management System Really Cost?

Aptify

If your organization is in the market for a new Association Management System (AMS), or if you’re comparing different membership software systems, the first question you’re asking is, “ How much does it cost? ”. There’s not a lot of information out there about this; I’m sure you’ve noticed that most vendors will want to set up a call with you before they give you any substantial information.

Cost 106
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Remember the Process Side of Culture Too

Jamie Notter

I’ve noticed an interesting pattern among the organizations that have measured their cultures using our culture assessment to date. While every culture is unique, I’m noticing that when it comes to Markers like Agility, Collaboration, and Transparency, many organizations seem to be working hard on what I call the “human” side of those Markers, but they haven’t put quite as much work into developing the systems or processes to support them.

Process 87
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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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The science of convening

Aaron Wolowiec

There’s a science to convening, and it stems from the theory that collective brain power is a powerful tool. So what’s a convening? According to Monitor Institute by Deliotte, a convening is a gathering of people who participate in a collective effort and share a common purpose.

Tools 113
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[Webinar] Social Media and Your Perfect Audience

GrowthZone

Learn how to revitalize your association’s social media relationship with prospective members! Join membership expert and social media pro, Frank Kenny, on Wednesday, December 13 th at 1 PM CST for our live, FREE webinar, “Social Media and Your Perfect Audience.”. Register for the Webinar Now ». Frank will share techniques for associations that will help them can attract (and retain) members through social media.

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Associations are the Cure for Workplace Loneliness

Smooth The Path

There is some joy in the workplace for sure. Members tell me how proud they are of completing a special project. Like we see in other career research, members say to me they like feelings of autonomy and mastery. They report good feelings while creating, collaborating, and checking items off of their to-do lists. Often members use other adjectives about their everyday work lives too.

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Building Value: How Associations Can Leverage the IKEA Effect

Association Success

What happens to member value when you design for participation? You’ve been working for hours on your new IKEA wardrobe. First you unpacked the flatbox into meticulous piles on the bedroom floor. Then you opened the instructions and set carefully to work, tapping wooden dowels, twisting bolts, and holding random screws up to the page to make sure you weren’t using the wrong one.

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Association Holiday Gift Guide

Association Adviser

No matter how you celebrate, December means gifts for those you love. We love associations, so we’ve put together an association gift guide with recommendations for the perfect gift for every association staff member on your list! Whether large or small, young or young at heart, these apps, tools and software will bring a smile to any association professional’s face.

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Association Social Media Themes for December

GrowthZone

As the year winds down, generating ideas for social media posts can be a challenge. Keep your social media fresh by posting about holidays and events. Here are several themes to get you rolling: Monthly Observances. AIDS Awareness Month. Bingo Month. Drunk and Drugged Driving (3D) Prevention Month. Human Rights Month. Safe Toys and Gifts Month. Food Service Safety Month.

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How Your Association Marketing Plan Benefits from an AMS Upgrade

Aptify

One of the most important players in your association marketing plan doesn’t have a place in the org chart, doesn’t have an office, and doesn’t even get vacation time. You take this player for granted as long as they assist your marketing efforts. But when they don’t, it’s time to think about a replacement.

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Six Steps Towards Lean Impact

Association Success

An introduction to the key concepts behind the innovative business strategy. Back in 2011, The Lean Startup by Eric Ries took the business world by storm with its vision of a more efficient and productive way of running start-ups. Now, many other industries have taken on the principles of the book to make similar advances in their field. Far from encouraging us to be cheap, the end goal is to reduce waste of time and resources.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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China’s Foreign NGO Law Update: 242 Offices Register Successfully

GlowGlobally

Reported by Maria Tong, Director Association Management & Consulting, MCI China. As of October 31, 2017, a total of 242 foreign NGO (FNGO) offices have registered successfully in China. In figure 1 below, shows the leading registration areas and where FNGO’s are based. . Beijing 80. Shanghai 57. Yunnan 19. Guangdong 15. Tianjin 8. Liaoning 8.

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Tips for Becoming a Highly Efficient Event Planner

Membersuite

Learn these tips with MemberSuite to navigate the event-planning profession.

Tips 60
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How Much Does an Association Management System Really Cost?

Aptify

If your organization is in the market for a new Association Management System (AMS), or if you’re comparing different membership software systems, the first question you’re asking is, “ How much does it cost? ” There’s not a lot of information out there about this; I’m sure you’ve noticed that most vendors will want to set up a call with you before they give you any substantial information.

Cost 56
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Belonging to an Association Could Make You Happier

Association Success

So how do we foster that sense of belonging? Do members feel they belong to the association? Does their feeling of belonging equal the sense of belonging they feel when they go to a book club meeting? Is it like getting together with coworkers after work for a round of beers? Or do your members have a more transactional feeling about their membership?

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!