Members Who Share Their Opinions Expect Action (here is what we are going to do!)
Smooth The Path
APRIL 7, 2016
And there are two caveats: first, the association has to be so valuable or so important members want to give feedback and second, the members who actually want to give their feedback are almost always the best members. The good news is these are exactly the members we most need to talk to. Asking sets the expectation that we will act.
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