ISAE

OCTOBER 31, 2023

With all your organization has to do on a daily basis, member engagement activities can unintentionally fall by the wayside. Plus, acknowledging and responding to their feedback can improve the overall member experience. Organizations like yours rely on your members for financial support and social capital.

Communications 52

Communications Leadership Software Recruiting 52

YourMembership

SEPTEMBER 14, 2012

The experience of being a newbie may be tucked into the back of your mind and the details fuzzy or rewritten in an I remember when… context. Being part of a new group gives you perspective of a new member experience. How do they recruit? ©1998–2011, YourMembership.com Inc. What do they do for on-boarding?

Membership Management 150

Membership Management Software Social Media Price 150

Associations Now

JANUARY 27, 2016

In an article she coauthored for the California Society of Association Executives in 2011 [PDF], Silverman outlined seven types of stories, ranging from “Founding” stories to “Memorable Member Experience” stories to “What We Stand For” stories. Please share in the comments.

How To 40

How To Social Media California Member Experience 40

Association Adviser

MARCH 19, 2013

As technology becomes more pervasive, don’t forget the personal side of the member experience. If you look back at our most popular reader polls of the past three years it’s interesting to see how your peers’ concerns have shifted from strategy (2010) to communication and innovation (2011) to tools and technology (2012).

New York City 60

New York City New York California Video 60