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CXPA Elevates the Customer Experience with Community

Higher Logic

CXPA and Higher Logic launched the CXPA Community on May 13, 2014. After the CXPA Community launched in 2014, CXPA continued to use another vendor for its corporate website. The mentoring module from Higher Logic was a good solution that wouldn’t burden staff time – it was an easy sell for the leadership team. "My

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Dangerous Assumptions About Your Conference Education Part I

Velvet Chainsaw

Assumption 1: Certification For Everyone. Much of our conference education programming is built upon proliferating a similar elitist system—industry designations and certification. Finally, we make them pay a fee every two to five years to keep that certification. Design For How People Learn by Julie Dirksen (2012).

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Flipped Learning: What’s Its Place in the Association Meetings Space?

Associations Now

In a May 2014 blog post on the model, Donna Kastner put it best when she wrote, “What’s particularly intriguing about Flipped Learning is that it recognizes a powerful conference maxim: The smartest people aren’t always on stage. What Is Flipped Learning? They’re often in the room.”. percent are offering flipped classes.

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A Global Satisfaction Index for Measuring Local Member Engagement & Relevance

GlowGlobally

To begin 2014, we are featuring a new MCI white paper authored by Nikki Walker, MCI’s Vice President for its global association management and consulting practice, based in Dubai, UAE. They are very open to learning from their “northern” counterparts and embrace US standards, certifications and renowned speakers and trainers.