2014 Leadership Member Experience Strategy 
Association Success
SEPTEMBER 1, 2017
As a member of several associations, allow me to share a picture of the significance of diversity in the member experience. It’s a good sign - and high time diversity became part of your organizational strategy. It is a sensitive issue and requires constant attention and strategy.
Higher Logic
JANUARY 7, 2016
Demand Metric study, 2014) This effective involvement is possible with the right balance of meaningful impact and innovation using smart risk mitigation and ROI. Leadership will need greater insights and ask, “What is the community story?”. So how do we help executives spot the value in online communities?
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