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The Bots are Here: Leading With Our Humanity in the Age of Automation
Beth Kanter
JANUARY 22, 2018
As of April, 2017, Yeshi and over 100,000 other Facebook messenger bots had reached over 2 billion Facebook messenger users. For instance, the San Francisco Museum of Art has 34,678 items in its collection. Automating the FAQ function 24/7 for stakeholders with questions comments, or requests without increasing staff workloads.
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