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SCD Group: Chicken, Bus, Holland America & Associations: How do.

SCD Group

Last month, our Holland America (@HALcruises) tour bus broke down while we were driving the Top of the World highway (TOTWH) from Chicken, ALaska, to Dawson City, Yukon Territory, Canada. Holland Americas response with this unexpected delay made me think about how our associations treat members when the unexpected happens. Newer Post.

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Satisfaction vs. Loyalty: Creating a Connection for Long-term Success

AMR Management Services

Is there value in offering something to the member who will always come to the annual conference, regardless of whether its in his or her backyard or in Anchorage, Alaska? Segmentation and updating email lists is key for members to feel like staff and leadership understands what they need. Follow Stronger by Association on Twitter.

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Association Brain Food: 4.22.22

Reid All About it

If you’re new to association technology and haven’t quite wrapped your head around the association management system (AMS) concept, Personify shares a primer on what has to be every accidental techie’s favorite piece of software. Subscribe to Blog via Email. Nonprofit Leadership Roundtable. AMS basics.

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Association Brain Food Weekly: 4.3.20

Reid All About it

Maybe you’ve seen this one before, it’s strangely mesmerizing, the fish jumping upstream… grizzly bears at Brooks Falls in Katmai National Park, Alaska. Reggie Henry, CAE, Chief Information and Engagement Officer, ASAE: The Center for Association Leadership. Join Healthy by Association for another installment of HBA Live.