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SCD Group: Chicken, Bus, Holland America & Associations: How do.

SCD Group

Last month, our Holland America (@HALcruises) tour bus broke down while we were driving the Top of the World highway (TOTWH) from Chicken, ALaska, to Dawson City, Yukon Territory, Canada. Holland Americas response with this unexpected delay made me think about how our associations treat members when the unexpected happens. Newer Post.

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Satisfaction vs. Loyalty: Creating a Connection for Long-term Success

AMR Management Services

AMR MANAGEMENT SERVICES. In marketing parlance, satisfied customers are good. Satisfied customers (members, if you want to use the association terminology) are content with the value of the product and dont view competitors -- yes, even in the association business we have competitors -- as a favorable substitute.

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Association Brain Food: 4.22.22

Reid All About it

The weekly list of free educational events and resources for the association community…. New education markets. There’s an AMS for every type of association, even tiny ones, so find out what should be in yours when you go shopping for one. Subscribe to Blog via Email. Host: ASAE Marketing Professionals Community.

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Association Brain Food Weekly: 4.3.20

Reid All About it

Maybe you’ve seen this one before, it’s strangely mesmerizing, the fish jumping upstream… grizzly bears at Brooks Falls in Katmai National Park, Alaska. Jeff Cobb, Managing Director, Tagoras. – Ask Us Anything Expert Panel: Marketing, Revenue, Meetings & Technology. Presenter: Antoine Dupont, CEO, Katapult Marketing.