Remove Alaska Remove Association Management Remove Marketing Remove Organization
article thumbnail

SCD Group: Chicken, Bus, Holland America & Associations: How do.

SCD Group

Last month, our Holland America (@HALcruises) tour bus broke down while we were driving the Top of the World highway (TOTWH) from Chicken, ALaska, to Dawson City, Yukon Territory, Canada. Holland Americas response with this unexpected delay made me think about how our associations treat members when the unexpected happens. at 4:53 PM.

America 40
article thumbnail

Satisfaction vs. Loyalty: Creating a Connection for Long-term Success

AMR Management Services

AMR MANAGEMENT SERVICES. In marketing parlance, satisfied customers are good. Satisfied customers (members, if you want to use the association terminology) are content with the value of the product and dont view competitors -- yes, even in the association business we have competitors -- as a favorable substitute.

Alaska 64
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Association Brain Food: 4.22.22

Reid All About it

The weekly list of free educational events and resources for the association community…. New education markets. There’s an AMS for every type of association, even tiny ones, so find out what should be in yours when you go shopping for one. International Aspects of Associations ( Chatting with Agnes & Cecilia).

article thumbnail

Association Brain Food Weekly: 4.3.20

Reid All About it

Maybe you’ve seen this one before, it’s strangely mesmerizing, the fish jumping upstream… grizzly bears at Brooks Falls in Katmai National Park, Alaska. A time of global pandemic and self-isolation is forcing association leaders to think on their feet: How do we continue to lead? How do we sustain the organization through this crisis?