Smooth The Path

FEBRUARY 12, 2019

Like the members she refers, Arlene is no stranger to volunteering. Throughout her member career, she’s been a presenter, appeared in video testimonials, and written articles. Arlene seems almost shockingly engaged but, Arlene’s behaviors are typical of very engaged members. She is an active mentor.

Member Engagement 68

Member Engagement Strategy Newsletter Leadership 68

Smooth The Path

OCTOBER 24, 2019

It starts when another member recommends the association and continues as each prospective member samples the association’s benefits by attending a chapter meeting or browsing the website or reading an article. Once a new member joins, the trust continues to build as they interact and receive value.

Sample 68

Sample Member Experience Cost Tips 68

Smooth The Path

JANUARY 4, 2018

While I was writing the Most Impactful Article post published earlier this week, I got to thinking about how one big idea emerges from the research data every year. An idea so big, I wish I could personally tell everyone in our association community. We talk a lot about value and rightfully so.

Innovation 74

Innovation Member Engagement Member Experience Industry 74

.orgSource

FEBRUARY 21, 2023

We are hosting a guided exploration of what trust means for our future relationships with staff, boards, constituents, and the association industry. The objective is to arrive at actionable strategies for strengthening those relationships. Open Windows In July 2020,orgSource surveyed approximately 300 association executives.

Revenue 88

Revenue Guidelines Review Education 88

Smooth The Path

SEPTEMBER 4, 2017

Not only might industry consultants be your competition, but your members might be your competition too. The ones writing articles like ours, or putting on a conference like ours, or conducting research like ours. We are competing for our member’s money, attention, and time. Related: The formula for member engagement.

Project 68

Project Member Experience Member Engagement Industry 68