Remove Events Remove Member Engagement Remove Membership Management Remove Philadelphia
article thumbnail

Ringing the Bell for Member Engagement

YourMembership

I’ve just returned from the 5th Annual MASAE Mid Year Meeting , and I’ve been thinking about some great ideas that were shared during the event. Member engagement played a big role in the content that was presented in the meeting’s sessions. Caring – if they don’t feel valued why would they stay a member ? Think about it.

article thumbnail

What is Customer Experience (CX)? Crash Course

Fonteva

Associations understand the importance of engagement and loyalty since member retention is of such critical importance. However, they also might lack a framework to measure and study the various factors that shape the member engagement and retention trends they experience. Applying CX Principles to Memberships.

Course 52
article thumbnail

Association Brain Food: 6.24.22

Reid All About it

The weekly list of free educational events and resources for the association community…. WBT Systems suggests associations revamp their leadership training programs to serve two purposes: teaching the skills members need for volunteer leadership and for leading or collaborating on a remote team at work. Leadership training. CMP credit.

Video 39