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How to Give Your Customer Success Team Superpowers

Higher Logic

Their only chance to talk to each other might be at your annual user group conference, or in their independent social media or Slack channels (which don't offer the same organizational insight and data). We can learn from negative feedback , find our customer advocates , and inform our strategy on various levels.

Team 174
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3 New Year’s Rituals for Nonprofits That Can Boost Professional Success

Beth Kanter

I had a fantastic break, including a family vacation in Hawaii, walking, hiking, quiet, and reflection. Published Book Three: In 2016, I published “ The Happy Healthy Nonprofit: Strategies for Impact without Burnout ,” with co-author Aliza Sherman. How about you? Year in Review.