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What is Customer Experience (CX)? Crash Course

Fonteva

To help your association’s team understand CX, why it matters, and how to get started with it, this article will provide a crash course, reviewing topics such as: What is CX? For example, you may already use your membership software to create member customer profiles. But what is CX ? Act in realtime.

Course 52
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Internship Intel

Aaron Wolowiec

Associations aren’t usually top of mind for students looking for internships, said Todd Von Deak , president and founder of Philadelphia-based TVD Associates, but they should be. The only thing the full timer has is perhaps a little more of an appreciation and understanding of how to make an idea work within the context of their company.”.

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Association Brain Food: 6.24.22

Reid All About it

The biggest mistakes organizations make with cybersecurity—and how to avoid them. A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. How to Design Ads for Nonprofits. Quick hits. Tessa Davis ). Fri 6/24 at 12 p.m.* – EventTech Chat.

Video 39