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A Member Research Strategy to Consider

Smooth The Path

The result is an accurate survey, larger sample sizes, and a final report with the stories, color, and anecdotes to illustrate the findings. The New Member Engagement Study is a mixed method study. Have you got questions for your members? The post A Member Research Strategy to Consider appeared first on Smooth The Path.

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Members Who Share Their Opinions Expect Action (here is what we are going to do!)

Smooth The Path

Implicit in our ask to take an online survey, respond to a member interview, attend a focus group or even when we ask off-handed informal questions like what did you think of the conference? is the promise that we will act on the information we are receiving. How does this apply to member insights?

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Associations May Now Have Access to Previously Hidden Data

Smooth The Path

In the old days of in-person events, the information exchanged in breakout groups was mostly effervescent. This understanding and excitement are, in turn, significantly diluted by the note-taking and the dreaded report-out activities.

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Is it Day 1 or Day 2 for Associations?

Smooth The Path

A few days later my Dad mailed me the first pages of Amazon’s 2016 year-end annual report which is a letter from the company’s CEO to shareholders. Now we can act on that information. We can develop offerings members love. We can attract high-quality members with our improved marketing.

Project 89